Hi,

I just wanted to separate one piece out of this:

> > - If you have a deployed prototype, I can see about getting some
> >    usability testing done here, maybe Judy can as well?  We could at
> >    least do some less formal usability testing (think aloud, etc.).
> We have not prototype we would like to discuss this first, before we 
> would spent our time on this.

I see usability testing as akin to unit testing but for the UI.  That
is, I don't think we should let any significant UI be released without
some form of usability testing if we have people who are willing to
test.  Without usability testing, we run the risk of making changes
that are not appropriate for our intended audience.

Usability testing is perhaps the single biggest thing we can do to
mitigate support requests.  As is, the software is fairly intuitive.  I
don't want to diminish this if possible, and am willing to help out by
finding some people here to run through tests (even if I don't have the
ability in the short term to rework the UI, at least we can look for
pitfalls).

Chris

-- 
Christopher Brooks, BSc, MSc
ARIES Laboratory, University of Saskatchewan

Web: http://www.cs.usask.ca/~cab938
Phone: 1.306.966.1442
Mail: Advanced Research in Intelligent Educational Systems Laboratory
     Department of Computer Science
     University of Saskatchewan
     176 Thorvaldson Building
     110 Science Place
     Saskatoon, SK
     S7N 5C9
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