Tobias, I agree with both your statements (btw, did you actually calculate the percentages? :P). Re. 1), yes, if we were to create a new list for the Epiphan MCD, then we should create another one for any other device that should appear, if we want to be fair. Re. 2), I totally agree with you, but given the "special" status of the MCD, it can be considered an exception. However, I share your opinion that the support/support lists should be kept by the vendors, e.g. Galicaster has its own list and it never crossed our mind to ask Opencast to create one, nor we told the prospective adopters to direct their questions to the Opencast list.
Don, I don't see which ideas can float in a thread called "Epiphan appliance - not reporting to core" or "what's the maximum concurrent connections of MCD for live broadcasting", to name two. These specific questions are too... well, specific, to cause a debate which may be interesting outside of the question at hand. Of course, any discussions that might apply to the capturing side in general, but not to an specific implementation, should be addressed to the official Opencast lists, but I hardly see which benefit can get the Epiphan MCD users from members of the community who (like myself) won't even open those threads. Best regards 2012/4/23 Don Rainwater <[email protected]> > In my opinion, it would be better to keep the capture agent traffic on the > main list. Even though everyone may not be interested in hearing about > Epiphans today, it can be good to see ideas float by from outside your > current focus. > > > On Apr 23, 2012, at 8:13 AM, Tobias Wunden wrote: > > > Hi Ruben, > > > > you are right that about 30% of all e-mails on the users list are about > capture agents, of which are 70% around the Epiphan MCD. From that point of > view it would certainly make sense to create a new list. I can see a few > problems though with your proposal: > > > > 1) Opencast is not and should not be affiliated with a single vendor. > This means, if we create a new list for the Epiphan device, we should > create one (or be prepared to creating one) for other manufacturers as well. > > > > 2) It would basically turn Opencast into a support group for one or > multiple capture devices. With Greg being the main developer on the MCD and > a community menber at the same time it may make sense, however I almost > feel like support (or at least a support list) should be located with the > vendors and not with the community. > > > > Maybe creating a list for capture devices itself would make sense > instead? My hope is that we'll see more capture devices appear soon, so > bringing both the vendors and the users together on a shared list may make > sense? > > > > Tobias > > > > On 23.04.2012, at 13:05, Rubén Pérez <[email protected]> wrote: > > > >> Dear list, > >> > >> We are seeing quite a big volume of mails related to problems or > questions re. the Epiphan MCD capture device. That's indeed a good sign > that a great number of adopters are getting interest in the product and > considering it for their deployments, but while there is a good number of > MCD users, there is also a lot of people who is not using it, and has > little or no interest in the questions/problems with the device. > >> > >> Therefore, I'm #proposing a new epiphan-mcd (or similar) mail list is > created, so that the people interested in the device can post their > questions there, while the rest of the community don't have to filter out > the mails regarding that. Besides, as the questions regarding the MCD are > very specific, so only those institutions that have bought some unit(s) and > are actually using it/them can actually provide support. In other words, > all the MCD-related issues are specific enough and separate from the rest > of the system to deserve a specific mail list, from my point of view. > >> > >> I'd like to hear your opinions, comments and/or criticism regarding > this matter. > >> > >> Best regards > >> Rubén > > _______________________________________________ > Matterhorn mailing list > [email protected] > http://lists.opencastproject.org/mailman/listinfo/matterhorn > > > To unsubscribe please email > [email protected] > _______________________________________________ >
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