I'd like to change my #proposal, since it has received a negative vote, and
creating a separate list for *ALL* capture devices.

It was a suggestion of Tobias and I think it's quite reasonable, because
(quoting him) we are foreseeing new devices coming in the future and such a
list would bring vendors and users together, while keeping those who don't
own a devices from receiving unnecessary mail.

Another argument in favor of this solution is that it's very easy for
people who is interested in discussions around the devices AND other topics
to subscribe to different list, while having a single list for everything
makes more difficult to separate the relevant mail. Capture *devices*, in
opposition to the official *software* CA, seem like a quite specific topic
to deserve a list of their own.

Otherwise, I don't see why we keep the "users" and "matterhorn" lists
separate, since both of them address questions related to Matterhorn,
people in both lists are "using" Matterhorn (so Matterhorn "users" post to
the "matterhorn" list too). The borders seem more blurry in this case, and
however I don't think anybody has anything against keeping those list
separate.



El 23 de abril de 2012 18:48, Rubén Pérez <[email protected]> escribió:

> Don,
>
> I'm sorry if my reply sounded too harsh. I wanted to know other people's
> opinion and I appreciate you are sharing yours.
>
> I think I didn't make myself clear. What I meant was that I think that
> public announcements about products related to MH are acceptable, but I
> don't see the point of broadcasting support requests to people who cannot
> and will not provide support.
>
> For instance, if somebody writes a mail called "Reflections about the
> MCD", with their impressions about the device after testing it, I'd say the
> mh-users list is the right place, because it may not only be interesting
> for current MCD users, but for prospective users and even people not
> intending to buy the device, but interested in comparing the different
> alternatives to the capture agent. On the other hand, a mail called "I
> updated my MCD firmware and now the device does not register with the core"
> is interesting only for people who own a device and may encounter the same
> problem, or may help the person who wrote the mail.
>
> I'm just thinking what will happen if we address all the technical
> questions of Galicaster to the mh-users list, and if NCast does the same
> with their Matterhorn-related devices, and any other future vendor will use
> mh-users as their default support line. It just doesn't make sense.
>
> Best regards
> Rubén
>
>
> 2012/4/23 Don Rainwater <[email protected]>
>
>> Sorry, I'm not trying to be contrary, but…
>>
>> What's the difference between:
>>
>> - a thread about Epiphans when you're not interested in Epiphans
>>
>> - a thread about Matterhorn2GO when you're not interested in mobile
>> deployments
>>
>> You could argue that more people are interested in Matterhorn2GO, but if
>> someone else is not, then it's not relevant to them.
>>
>> The comparison to the Mac OS X Server list (or to, say, a Linux mailing
>> list) is apt.  Like Matterhorn/Opencast, it(/they) deliver(s) a number of
>> services, each of which may or may not be of interest to a given person.
>>
>>
>>
>> On Apr 23, 2012, at 11:21 AM, Rubén Pérez wrote:
>>
>> Don,
>>
>> You always have the chance to review the list archives if you happen to
>> get interest on a topic you were not interested before. My point is, I'd
>> say your "Mac OS X Server" mailing list would correspond to a hypothetical
>> "Epiphan MCD" mail list, while the mh-users list would be more like an
>> "Apple Users" list. I find the Epiphan MCD a topic too specific to be
>> interesting to the general public, at least the questions related to the
>> specific issues regarding the configuration and use of the device. If I
>> don't own such a device, I can be interested in their characteristics and
>> features, or any developments that can be relevant to the community in
>> general (for instance, a new Matterhorn2GO version in the Apple Store), but
>> why a certain user cannot log in to Matterhorn with their MCD is totally
>> irrelevant for me, and I neither can help them.
>>
>> 2012/4/23 Don Rainwater <[email protected]>
>>
>>> I see your points.  As a parallel example, I follow the Mac OS X Server
>>> mailing list.  There are many threads on that list that are completely
>>> unrelated to my shop, but that doesn't mean that they won't be relevant
>>> down the road.  A year ago, I may not have been interested in, say, Profile
>>> Manager, but now I have several people that want us to implement it to help
>>> them manage their growing number of iPads.  So I'm interested now, and I
>>> may remember (or be able to search for) a thread or two on that list that
>>> might help me implement that service.
>>>
>>>
>>>
>>> On Apr 23, 2012, at 10:32 AM, Rubén Pérez wrote:
>>>
>>> Tobias,
>>> I agree with both your statements (btw, did you actually calculate the
>>> percentages? :P).
>>> Re. 1), yes, if we were to create a new list for the Epiphan MCD, then
>>> we should create another one for any other device that should appear, if we
>>> want to be fair.
>>> Re. 2), I totally agree with you, but given the "special" status of the
>>> MCD, it can be considered an exception. However, I share your opinion that
>>> the support/support lists should be kept by the vendors, e.g. Galicaster
>>> has its own list and it never crossed our mind to ask Opencast to create
>>> one, nor we told the prospective adopters to direct their questions to the
>>> Opencast list.
>>>
>>> Don,
>>> I don't see which ideas can float in a thread called "Epiphan appliance
>>> - not reporting to core" or "what's the maximum concurrent connections of
>>> MCD for live broadcasting", to name two. These specific questions are
>>> too... well, specific, to cause a debate which may be interesting outside
>>> of the question at hand. Of course, any discussions that might apply to the
>>> capturing side in general, but not to an specific implementation, should be
>>> addressed to the official Opencast lists, but I hardly see which benefit
>>> can get the Epiphan MCD users from members of the community who (like
>>> myself) won't even open those threads.
>>>
>>> Best regards
>>>
>>> 2012/4/23 Don Rainwater <[email protected]>
>>>
>>>> In my opinion, it would be better to keep the capture agent traffic on
>>>> the main list.  Even though everyone may not be interested in hearing about
>>>> Epiphans today, it can be good to see ideas float by from outside your
>>>> current focus.
>>>>
>>>>
>>>> On Apr 23, 2012, at 8:13 AM, Tobias Wunden wrote:
>>>>
>>>> > Hi Ruben,
>>>> >
>>>> > you are right that about 30% of all e-mails on the users list are
>>>> about capture agents, of which are 70% around the Epiphan MCD. From that
>>>> point of view it would certainly make sense to create a new list. I can see
>>>> a few problems though with your proposal:
>>>> >
>>>> > 1) Opencast is not and should not be affiliated with a single vendor.
>>>> This means, if we create a new list for the Epiphan device, we should
>>>> create one (or be prepared to creating one) for other manufacturers as 
>>>> well.
>>>> >
>>>> > 2) It would basically turn Opencast into a support group for one or
>>>> multiple capture devices. With Greg being the main developer on the MCD and
>>>> a community menber at the same time it may make sense, however I almost
>>>> feel like support (or at least a support list) should be located with the
>>>> vendors and not with the community.
>>>> >
>>>> > Maybe creating a list for capture devices itself would make sense
>>>> instead? My hope is that we'll see more capture devices appear soon, so
>>>> bringing both the vendors and the users together on a shared list may make
>>>> sense?
>>>> >
>>>> > Tobias
>>>> >
>>>> > On 23.04.2012, at 13:05, Rubén Pérez <[email protected]> wrote:
>>>> >
>>>> >> Dear list,
>>>> >>
>>>> >> We are seeing quite a big volume of mails related to problems or
>>>> questions re. the Epiphan MCD capture device. That's indeed a good sign
>>>> that a great number of adopters are getting interest in the product and
>>>> considering it for their deployments, but while there is a good number of
>>>> MCD users, there is also a lot of people who is not using it, and has
>>>> little or no interest in the questions/problems with the device.
>>>> >>
>>>> >> Therefore, I'm #proposing a new epiphan-mcd (or similar) mail list
>>>> is created, so that the people interested in the device can post their
>>>> questions there, while the rest of the community don't have to filter out
>>>> the mails regarding that. Besides, as the questions regarding the MCD are
>>>> very specific, so only those institutions that have bought some unit(s) and
>>>> are actually using it/them can actually provide support. In other words,
>>>> all the MCD-related issues are specific enough and separate from the rest
>>>> of the system to deserve a specific mail list, from my point of view.
>>>> >>
>>>> >> I'd like to hear your opinions, comments and/or criticism regarding
>>>> this matter.
>>>> >>
>>>> >> Best regards
>>>> >> Rubén
>>>>
>>>> _______________________________________________
>>>> Matterhorn mailing list
>>>> [email protected]
>>>> http://lists.opencastproject.org/mailman/listinfo/matterhorn
>>>>
>>>>
>>>> To unsubscribe please email
>>>> [email protected]
>>>> _______________________________________________
>>>>
>>>
>>> _______________________________________________
>>> Matterhorn mailing list
>>> [email protected]
>>> http://lists.opencastproject.org/mailman/listinfo/matterhorn
>>>
>>>
>>> To unsubscribe please email
>>> [email protected]
>>> _______________________________________________
>>>
>>>
>>>
>>> _______________________________________________
>>> Matterhorn mailing list
>>> [email protected]
>>> http://lists.opencastproject.org/mailman/listinfo/matterhorn
>>>
>>>
>>> To unsubscribe please email
>>> [email protected]
>>> _______________________________________________
>>>
>>
>> _______________________________________________
>> Matterhorn mailing list
>> [email protected]
>> http://lists.opencastproject.org/mailman/listinfo/matterhorn
>>
>>
>> To unsubscribe please email
>> [email protected]
>> _______________________________________________
>>
>>
>>
>> _______________________________________________
>> Matterhorn mailing list
>> [email protected]
>> http://lists.opencastproject.org/mailman/listinfo/matterhorn
>>
>>
>> To unsubscribe please email
>> [email protected]
>> _______________________________________________
>>
>
>
_______________________________________________
Matterhorn mailing list
[email protected]
http://lists.opencastproject.org/mailman/listinfo/matterhorn


To unsubscribe please email
[email protected]
_______________________________________________

Reply via email to