I see your points.  As a parallel example, I follow the Mac OS X Server mailing 
list.  There are many threads on that list that are completely unrelated to my 
shop, but that doesn't mean that they won't be relevant down the road.  A year 
ago, I may not have been interested in, say, Profile Manager, but now I have 
several people that want us to implement it to help them manage their growing 
number of iPads.  So I'm interested now, and I may remember (or be able to 
search for) a thread or two on that list that might help me implement that 
service.



On Apr 23, 2012, at 10:32 AM, Rubén Pérez wrote:

> Tobias,
> I agree with both your statements (btw, did you actually calculate the 
> percentages? :P).
> Re. 1), yes, if we were to create a new list for the Epiphan MCD, then we 
> should create another one for any other device that should appear, if we want 
> to be fair.
> Re. 2), I totally agree with you, but given the "special" status of the MCD, 
> it can be considered an exception. However, I share your opinion that the 
> support/support lists should be kept by the vendors, e.g. Galicaster has its 
> own list and it never crossed our mind to ask Opencast to create one, nor we 
> told the prospective adopters to direct their questions to the Opencast list.
> 
> Don,
> I don't see which ideas can float in a thread called "Epiphan appliance - not 
> reporting to core" or "what's the maximum concurrent connections of MCD for 
> live broadcasting", to name two. These specific questions are too... well, 
> specific, to cause a debate which may be interesting outside of the question 
> at hand. Of course, any discussions that might apply to the capturing side in 
> general, but not to an specific implementation, should be addressed to the 
> official Opencast lists, but I hardly see which benefit can get the Epiphan 
> MCD users from members of the community who (like myself) won't even open 
> those threads. 
> 
> Best regards
> 
> 2012/4/23 Don Rainwater <[email protected]>
> In my opinion, it would be better to keep the capture agent traffic on the 
> main list.  Even though everyone may not be interested in hearing about 
> Epiphans today, it can be good to see ideas float by from outside your 
> current focus.
> 
> 
> On Apr 23, 2012, at 8:13 AM, Tobias Wunden wrote:
> 
> > Hi Ruben,
> >
> > you are right that about 30% of all e-mails on the users list are about 
> > capture agents, of which are 70% around the Epiphan MCD. From that point of 
> > view it would certainly make sense to create a new list. I can see a few 
> > problems though with your proposal:
> >
> > 1) Opencast is not and should not be affiliated with a single vendor. This 
> > means, if we create a new list for the Epiphan device, we should create one 
> > (or be prepared to creating one) for other manufacturers as well.
> >
> > 2) It would basically turn Opencast into a support group for one or 
> > multiple capture devices. With Greg being the main developer on the MCD and 
> > a community menber at the same time it may make sense, however I almost 
> > feel like support (or at least a support list) should be located with the 
> > vendors and not with the community.
> >
> > Maybe creating a list for capture devices itself would make sense instead? 
> > My hope is that we'll see more capture devices appear soon, so bringing 
> > both the vendors and the users together on a shared list may make sense?
> >
> > Tobias
> >
> > On 23.04.2012, at 13:05, Rubén Pérez <[email protected]> wrote:
> >
> >> Dear list,
> >>
> >> We are seeing quite a big volume of mails related to problems or questions 
> >> re. the Epiphan MCD capture device. That's indeed a good sign that a great 
> >> number of adopters are getting interest in the product and considering it 
> >> for their deployments, but while there is a good number of MCD users, 
> >> there is also a lot of people who is not using it, and has little or no 
> >> interest in the questions/problems with the device.
> >>
> >> Therefore, I'm #proposing a new epiphan-mcd (or similar) mail list is 
> >> created, so that the people interested in the device can post their 
> >> questions there, while the rest of the community don't have to filter out 
> >> the mails regarding that. Besides, as the questions regarding the MCD are 
> >> very specific, so only those institutions that have bought some unit(s) 
> >> and are actually using it/them can actually provide support. In other 
> >> words, all the MCD-related issues are specific enough and separate from 
> >> the rest of the system to deserve a specific mail list, from my point of 
> >> view.
> >>
> >> I'd like to hear your opinions, comments and/or criticism regarding this 
> >> matter.
> >>
> >> Best regards
> >> Rubén
> 
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