Don,

You always have the chance to review the list archives if you happen to get
interest on a topic you were not interested before. My point is, I'd say
your "Mac OS X Server" mailing list would correspond to a hypothetical
"Epiphan MCD" mail list, while the mh-users list would be more like an
"Apple Users" list. I find the Epiphan MCD a topic too specific to be
interesting to the general public, at least the questions related to the
specific issues regarding the configuration and use of the device. If I
don't own such a device, I can be interested in their characteristics and
features, or any developments that can be relevant to the community in
general (for instance, a new Matterhorn2GO version in the Apple Store), but
why a certain user cannot log in to Matterhorn with their MCD is totally
irrelevant for me, and I neither can help them.

2012/4/23 Don Rainwater <[email protected]>

> I see your points.  As a parallel example, I follow the Mac OS X Server
> mailing list.  There are many threads on that list that are completely
> unrelated to my shop, but that doesn't mean that they won't be relevant
> down the road.  A year ago, I may not have been interested in, say, Profile
> Manager, but now I have several people that want us to implement it to help
> them manage their growing number of iPads.  So I'm interested now, and I
> may remember (or be able to search for) a thread or two on that list that
> might help me implement that service.
>
>
>
> On Apr 23, 2012, at 10:32 AM, Rubén Pérez wrote:
>
> Tobias,
> I agree with both your statements (btw, did you actually calculate the
> percentages? :P).
> Re. 1), yes, if we were to create a new list for the Epiphan MCD, then we
> should create another one for any other device that should appear, if we
> want to be fair.
> Re. 2), I totally agree with you, but given the "special" status of the
> MCD, it can be considered an exception. However, I share your opinion that
> the support/support lists should be kept by the vendors, e.g. Galicaster
> has its own list and it never crossed our mind to ask Opencast to create
> one, nor we told the prospective adopters to direct their questions to the
> Opencast list.
>
> Don,
> I don't see which ideas can float in a thread called "Epiphan appliance -
> not reporting to core" or "what's the maximum concurrent connections of MCD
> for live broadcasting", to name two. These specific questions are too...
> well, specific, to cause a debate which may be interesting outside of the
> question at hand. Of course, any discussions that might apply to the
> capturing side in general, but not to an specific implementation, should be
> addressed to the official Opencast lists, but I hardly see which benefit
> can get the Epiphan MCD users from members of the community who (like
> myself) won't even open those threads.
>
> Best regards
>
> 2012/4/23 Don Rainwater <[email protected]>
>
>> In my opinion, it would be better to keep the capture agent traffic on
>> the main list.  Even though everyone may not be interested in hearing about
>> Epiphans today, it can be good to see ideas float by from outside your
>> current focus.
>>
>>
>> On Apr 23, 2012, at 8:13 AM, Tobias Wunden wrote:
>>
>> > Hi Ruben,
>> >
>> > you are right that about 30% of all e-mails on the users list are about
>> capture agents, of which are 70% around the Epiphan MCD. From that point of
>> view it would certainly make sense to create a new list. I can see a few
>> problems though with your proposal:
>> >
>> > 1) Opencast is not and should not be affiliated with a single vendor.
>> This means, if we create a new list for the Epiphan device, we should
>> create one (or be prepared to creating one) for other manufacturers as well.
>> >
>> > 2) It would basically turn Opencast into a support group for one or
>> multiple capture devices. With Greg being the main developer on the MCD and
>> a community menber at the same time it may make sense, however I almost
>> feel like support (or at least a support list) should be located with the
>> vendors and not with the community.
>> >
>> > Maybe creating a list for capture devices itself would make sense
>> instead? My hope is that we'll see more capture devices appear soon, so
>> bringing both the vendors and the users together on a shared list may make
>> sense?
>> >
>> > Tobias
>> >
>> > On 23.04.2012, at 13:05, Rubén Pérez <[email protected]> wrote:
>> >
>> >> Dear list,
>> >>
>> >> We are seeing quite a big volume of mails related to problems or
>> questions re. the Epiphan MCD capture device. That's indeed a good sign
>> that a great number of adopters are getting interest in the product and
>> considering it for their deployments, but while there is a good number of
>> MCD users, there is also a lot of people who is not using it, and has
>> little or no interest in the questions/problems with the device.
>> >>
>> >> Therefore, I'm #proposing a new epiphan-mcd (or similar) mail list is
>> created, so that the people interested in the device can post their
>> questions there, while the rest of the community don't have to filter out
>> the mails regarding that. Besides, as the questions regarding the MCD are
>> very specific, so only those institutions that have bought some unit(s) and
>> are actually using it/them can actually provide support. In other words,
>> all the MCD-related issues are specific enough and separate from the rest
>> of the system to deserve a specific mail list, from my point of view.
>> >>
>> >> I'd like to hear your opinions, comments and/or criticism regarding
>> this matter.
>> >>
>> >> Best regards
>> >> Rubén
>>
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