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John, please post the CS article.
Thanks!
Sheral Graham
Healthlink, a Division of IBM
IBM Global Business Services
cell: 541-680-3239
[EMAIL PROTECTED]
| "JOHN HUGHES"
<[EMAIL PROTECTED]>
Sent by: [EMAIL PROTECTED] 04/27/2006 06:25 AM |
|
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hi mary,
i consider all of your concerns quite valid and they need to be implemented to the clinicians' satisfaction. the bottom line reality is that healthcare costs in the u.s. are way over bloated and efficiencies need to be harnessed (read technical practical workflow improvements here).
worldwide the u.s. is way behind attaining efficiencies other countries have attained. 15%(and growing) of gdp is enormous and can no longer be ignored.
john
-----Original Message-----
From: Mary Rozenboom [mailto:[EMAIL PROTECTED]
Sent: Thursday, April 27, 2006 9:06 AM
To: JOHN HUGHES; Ann Skinner; Randy Hart; Meditech-L List (E-mail);
Patricia Cornwell
Subject: RE: [MEDITECH-L] Centralized Scheduling
John,
We have therapists who have specialized in certain areas as I mentioned
in my first email. When we get so spread out and I know how this goes in
the hospital field as well as many areas of business. Employees change,
and to keep everyone up to speed as to who to schedule with for each
different specialty; is challenging enough just in Rehab.
It is definitely to the benefit of our patients to have them schedule
correctly with the proper therapist their first visit. That isn't just
owning an area that is the best use of our resources.
Mary
-----Original Message-----
From: JOHN HUGHES [mailto:[EMAIL PROTECTED]
Sent: Thursday, April 27, 2006 7:41 AM
To: Ann Skinner; Randy Hart; Meditech-L List (E-mail); Patricia
Cornwell; Mary Rozenboom
Subject: RE: [MEDITECH-L] Centralized Scheduling
my bad, didn't mean to offend ya just state the black & white of it from
a business perspective. again, your comments sound just like when nurses
had to begin documenting on the computer trashing their outdated paper
forms. "the story will get lost!" they cried...
implementation requires cooperation, not dictation from either "side".
team play, remember?
out!
jh
-----Original Message-----
From: Ann Skinner [mailto:[EMAIL PROTECTED]
Sent: Thursday, April 27, 2006 7:50 AM
To: Randy Hart; JOHN HUGHES; Meditech-L List (E-mail); Patricia
Cornwell; Mary Rozenboom
Subject: RE: [MEDITECH-L] Centralized Scheduling
John,
Sorry, but this comment reflects a total lack of awareness of the issues
that are present for various departments. Its not about the FTE, its
about the ability to have a level of control over your schedule for a
professional who knows more about the clinical issues related to how the
schedule is put together and the ramifications, than a clerk in an
office in another part of the building, or even another town. People
who only concern themselves with "the purely business perspective" make
it extremely difficult for clinicians to do their jobs effectively.
Calling people who have a legitiimate concern about the way they treat
their patients passive aggressive is unecessarily insulting, and totally
dismissive.
Ann
>>> "JOHN HUGHES" <[EMAIL PROTECTED]> 3:30:52 PM Wednesday, April 26,
2006 >>>
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i can't help but laugh as each dept. gets freaked out at the concept of
centralized scheduling. "oh no! i'll lose my .75fte."
from a purely business perspective it's a no brainer done deal; just
getting the passive-aggressives to get used to it is where most folks
are at. surgery seems to be the toughest egg to crack...$$$.
reminds me of nurses (and administration) balking at the concept of
workstations in the patient rooms or just moving to nursing documenting
on the computer at all...
as always we in healthcare change albeit painfully & slowly.
take care all.
john
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Mary Rozenboom
Sent: Tuesday, April 25, 2006 5:54 PM
To: Cornwell, Patricia; Randy Hart; Meditech-L List (E-mail)
Subject: RE: [MEDITECH-L] Centralized Scheduling
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I totally agree with Pat on Rehabilitation Services, from start to
finish of her paragraph it is identical here in our Rehab Department.
Recurring patients, changes in patients schedule, and Staffing schedules
as well as Staff specializing in certain areas Vertigo, Women's Health,
Orthotics, TMJ..etc. The scheduler in the Rehab Department knows her
people, and their specialties.
Mary Rozenboom, Rehab
Pella Regional Health Center
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Cornwell, Patricia
Sent: Tuesday, April 25, 2006 7:59 AM
To: Randy Hart; Meditech-L List (E-mail)
Subject: RE: [MEDITECH-L] Centralized Scheduling
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Speaking for Rehabilitation Services, I definitely feel that we are
better off being decentralized. We are using CWS, it is our third
scheduling system. We schedule for about 80 physical, occupational and
speech therapists who provide inpatient, outpatient and Home Health
services at two facilities. Our KEY resource in scheduling is staff,
rather than machines and/or rooms. We are constantly changing
availabilities for vacations, sick time, meetings, etc. Since most of
our patients are seen 2 - 3 x / week for 4 - 6 weeks, they are
constantly making changes for their appointments. It is very important
for the data to be up to date so we don't double book. Quite often, a
supervisor needs to be consulted during a scheduling process. This
would be for unusual problems (diagnoses) or a physician calling to get
someone in "now." I cannot imagine relying on Central Scheduling.
Pat Cornwell
Director of Rehab Services
Palos Community Hospital
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Randy Hart
Sent: Monday, April 24, 2006 1:47 PM
To: Meditech-L List (E-mail)
Subject: [MEDITECH-L] Centralized Scheduling
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Anyone willing to share information pertaining to their implementing a
Centralized Scheduling Department. What are the pros and cons? Has it
worked? Was it received well by Medical Staff? What departments do you
schedule for? Any information would be appreciated. We are
definitely going forward with this endeavor. We presently use CWS, MSM
but everything is decentrailzed. Multiple departments scheduling their
own.
Randy Hart, System Support Analyst
Duncan Regional Hospital
Duncan, OK 73533
Ph: (580)251-8939
Fx: (580)251-8953
[EMAIL PROTECTED]
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