On Mon, Jul 12, 2010 at 11:02, Yang, Lei A <[email protected]> wrote:
>
[snip]

This is a topic after my own heart, having spent years looking at, and
tweaking bug processes in various projects.

> In my understanding, the INVALID means this is not a bug. This situation
> may be caused by some behaviors (you look them as bug) are:
> #1 mis-operation by users

"INVALID" or "NOTABUG" seem appropriate here. If we have "NOTABUG",
that's better.

> #2 by design in purpose

No, that's "WONTFIX"; or it's moved to the right component and then
"WONTFIX" there. "WONTFIX" also encapsulates "CANTFIX" - say because a
specification (which should be linked to by the person doing the
resolving) overrides the user expectation.

> #3 features request but we will not to support

Again, "WONTFIX". Although with MeeGo being an open project there
needs to be a clear separation between "WONTFIX because we paid
developers don't have the time and budget" and "WONTFIX because it's
the wrong approach for MeeGo". In the former case, a community member
should be able to come along, provide a patch and have it adopted.

Perhaps a new resolution of "NOTAPRIORITY" (or things are kept open at
a low priority) needs to exist?

> #4 misunderstood between user and app behavior (or you can say this is
> usability bug, and this can be reported to UI design team for review)

Indeed, "INVALID" is appropriate for the kind of thing of:

-------->8--------
STEPS TO REPRODUCE
1) Open "Wibble".
2) Click "Open..."

EXPECTED OUTCOME
Application closes.

ACTUAL OUTCOME
File open dialogue appears.
--------8<--------

Cheers,

Andrew

-- 
Andrew Flegg -- mailto:[email protected] http://www.bleb.org/
Maemo Community Council chair
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