How do you keep your backup servers ready to use in case of a breakdown? Do
you update them daily or is there a continuous or simultaneous backup?
Thanks,
Gerry
-------------------------------------------
From: "dave walton" walton.d...@gmail.com
In a business environment you need spares. Any amount of downtime is
unacceptable. I always thought it was rather funny that people would
buy guaranteed 4-hour service contracts for their mission-critical
servers. I don't know about you guys, but in my world a 4-hour
downtime would put me out of business. Get the standard
next-business-day service contract and spend the money you saved on a
backup server or two.
-Dave Walton
On Mon, May 25, 2009 at 6:33 PM, Curt Raymond <curtlud...@yahoo.com>
wrote:
Cheap computers get you cheap support. Get a workstation class machine
like a MacPro or a Macbook Pro and you get good support. Same thing is
true with a workstation class HP. Last I knew all support for the XW
series machines from HP was in Canada. Those machines (HP XW machines)
come with 3 year ONSITE support. Motherboard dies or something and a tech
is there the next day.
When the motherboard in your Mac dies you pack it up and go to the Apple
Store at the mall. They don't have any parts, it'll take a week to get
them. A week later you find out they've ordered the WRONG PARTS so it'll
be another week. So after 2 weeks of waiting you get your machine back.
I've NEVER heard of an Apple Store taking less than 2 weeks for a
hardware replacement and I've talked to hundreds, maybe thousands of
people who have had Mac hardware replaced... I can't understand how
anybody could take that kind of chance on a machine they use for work.
Home machine sure but not a workstation.
-Curt
From: tyler casi...@usermail.com
Another reason to use a Mac- every time I've called Apple, I get to
speak to a fluent English speaker. I have nothing against Indian people,
but I do have something against a company who offers phone support for
products sold in the USA, but doesn't staff their call center with
people who speak fluent English. With HP support in particular, I've had
calls where almost zero communication occurred due to a language and
accent barrier between the support person and I.
Tyler
dave walton wrote:
"and it costs MS every time you call!"
Plus you are putting Rupees into the pockets of very hard working
support techs.
-Dave Walton
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