No excuse for that under any circumstances. If it's in New Jersey or Jacksonville I can have it the next morning if I want it. I go to great lengths to make sure I order ahead so they can put my stuff on a stock order (2 days) whenever possible. That way when I really need something I don't feel bad about having them VOR it.
Even if it's in Germany it has never taken me that long to get a part from my dealer. Dan On Mar 19, 2013, at 1:37 PM, OK Don <okd...@gmail.com> wrote: > The OKC dealer took three weeks to get one of the rubber hoses in the > center of the M117 intake manifold -- you have a good resource! > > On Tue, Mar 19, 2013 at 12:32 PM, Jaime Kopchinski <jaime...@gmail.com>wrote: > >> I bought a fuel tank for my W109 from the dealer and it arrived overnight >> for not much more than a good refurbishment of the original one would have >> been. Their logistics are pretty amazing! Most stuff comes in a day or >> two, depending on how bad I need it. Stuff from Germany takes about a >> week, sometimes more or less. I recently got a horsehair pad for a W116 >> back seat from Germany in just a few days. >> >> It probably helps to buy a reasonable amount of stuff, but most dealers >> should be willing to work with you if you work with them. I just email >> part numbers over and rarely ask difficult questions. They return the >> favor with fast service and good prices. I deal with the wholesale parts >> department. >> >> For some real oddball stuff for my W109 I buy from the classic center. >> They give a bit of discount, but by the time you pay for shipping you're >> around list price for most items. But these guys really know what they're >> talking about. >> >> Jaime >> >> >> >> On Tue, Mar 19, 2013 at 1:21 PM, Dan Penoff <d...@penoff.com> wrote: >> >>> The closest MBUSA warehouse is in Jacksonville, which has pretty much >>> everything. If I call him before 4:00 pm he can VOR the part and I have >> it >>> by 8:00 am the next morning. >>> >>> Even piddly stuff like rubber bits or interior trim. How about a >>> windshield? Had one in stock that was in TPA the next morning. The local >>> glass guys couldn't get one from their aftermarket suppliers for two >> days. >>> >>> I have no idea what my discount is, but unlike other dealers, these guys >>> don't inflate list price and then discount it down to make it appear they >>> are giving you a "deal". I paid $20 for a gallon of coolant the other >> day, >>> for example. I am picking up a transmission mount on Friday that will >> cost >>> me around $65. >>> >>> I can get a URO mount for under $40 plus shipping. For that small of a >>> difference, why bother? Not to mention I KNOW the quality of the part I >> am >>> getting from the dealer. >>> >>> There is still plenty of stuff I can buy from Trent that will be cheaper >>> that I'm not in a hurry for. I want to replace my instrument cluster >> bulbs. >>> Perfect example where I will go aftermarket and save a few bucks. Another >>> one would be shocks. >>> >>> Understand that for nearly 12 years I spent a couple thousand a year on >>> parts between all of the MBs I had. Much of that was spent with my >> dealer, >>> who I visited and discussed my purchasing habits with in advance, and >>> actively pursued them as a supplier. For that they gave me very >> competitive >>> pricing, which, after a seven year hiatus, they were willing to continue >> to >>> do. >>> >>> I would encourage any of you who are serious about buying from your >> dealer >>> to go and talk with their parts people. I am sure many of them have the >>> latitude to give you a fair price on parts. It's in their best interest >> to >>> do so. >>> >>> It sounds like Jaime has a similar situation, although his might be due >> to >>> his relationship with MBUSA? >>> >>> And if they choose not to offer you a decent discount, you still have >>> plenty of options. >>> >>> Dan >>> >>> On Mar 19, 2013, at 12:44 PM, Mitch Haley <m...@voyager.net> wrote: >>> >>>> Dan Penoff wrote: >>>>> if the difference in price is marginal, or I want the part tomorrow, >>> I'll go to my dealer. >>>> >>>> It'll be interesting to see just what the dealer has in stock that fits >>> a W140. >>>> I know from experience that there's no such thing as a W210 4Matic >>> steering rack boot in the state of Michigan, and Rusty could source one >>> faster than the dealer would. >>>> >>>> Mitch. >>>> >>>> >>>> _______________________________________ >>>> http://www.okiebenz.com >>>> For new and used parts go to www.okiebenz.com >>>> To search list archives http://www.okiebenz.com/archive/ >>>> >>>> To Unsubscribe or change delivery options go to: >>>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>> >>> _______________________________________ >>> http://www.okiebenz.com >>> For new and used parts go to www.okiebenz.com >>> To search list archives http://www.okiebenz.com/archive/ >>> >>> To Unsubscribe or change delivery options go to: >>> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >>> >> >> >> >> -- >> Jaime Kopchinski >> http://www.jaimekop.com/ >> _______________________________________ >> http://www.okiebenz.com >> For new and used parts go to www.okiebenz.com >> To search list archives http://www.okiebenz.com/archive/ >> >> To Unsubscribe or change delivery options go to: >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com >> > > > > -- > OK Don > 2013 F150 > 2012 Passat TDI DSG > 1957 C182A > _______________________________________ > http://www.okiebenz.com > For new and used parts go to www.okiebenz.com > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com _______________________________________ http://www.okiebenz.com For new and used parts go to www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
