I've had mixed experiences... many times I order from FCP and they don't ship for another day or so. I also have orders they ship from other warehouses other than their own, which probably adds to the delay. Other times I get stuff over night (as ground shipping CT -> NJ is 1 day), even delivered on Saturday which is standard for Fedex and UPS Ground.
I have placed a few ordered from AutohausAZ recently, mainly because they had things that FCP did not. I was surprised by getting my most recent order (air mass meter for my W140) overnight, shipped from an NJ warehouse. I just ordered rings and bearings for a 4.5 engine from AZ this morning... it'll be interesting to see where something a bit more obscure ships from. I did have a positive customer service experience from FCP recently... I ordered a bunch of 236.6 and 236.10 ATF, but they sent me all 236.10. I didn't realize this until I went to use the 236.6, so ended up using 236.10 instead. I emailed them and they sent me the 236.6 I was missing free of charge, realizing I couldn't easily return fluid I already used. I was impressed. It was about $100 of product they ate the cost of. Jaime On Tue, May 14, 2019 at 8:45 AM Dan Penoff via Mercedes < [email protected]> wrote: > I can assure you that neither FedEx, USPS nor UPS “hold” shipments. > They’re not in the business of inventorying or warehousing (the shipping > parts of their business, that is. They do have divisions that offer > logistical services, but they’re separate from the shipping businesses.) > What often happens is that a vendor will generate a a shipping tag or > record as a function of their internal ordering system, which creates a > record in the shipper’s system. However, this just generates a shipping > label and record in the system when the item hasn’t left the seller. You’ll > see a shipment notice with a tracking number but no tracking information. I > hate this as some suppliers like to claim an item as “shipped” when in > reality it hasn’t left their dock. > > I do know that FedEx does prioritize shipments in that during times of > high volume a shipment that is “regular” FedEx versus FedEx Home will take > priority, possibly bumping the “Home” service shipment off the truck to the > next day’s delivery. They’re the only carrier I know of that does this. > > And yes, Manfred, I experienced the “same day/next day maybe” stuff from > AutohausAZ twice. After calling them about it just to have them explain > that this was a “maybe” and not guaranteed unless I wanted to pay a premium > for it, I decided to take my business elsewhere. That being said, I still > will, on occasion, order little noncritical stuff from them like copper > washers or O rings that they sell the OEM versions for rather than buying > them from the dealer at greatly inflated prices. These are things I’m not > in a hurry for and just have sent via a slow boat (USPS first class mail). > > Again, I’ve ordered from FCP Euro many times now and their shipping is > always prompt. They use WorldPac for some stuff, so if it’s in a WorldPac > warehouse down this way it’s really quick. > > -D > > > > > > On May 14, 2019, at 8:05 AM, MG via Mercedes <[email protected]> > wrote: > > > > Didn't think about the flood problems. Though I see that Dan has had the > same problem with shipping delay from them. I'll try FCP next time and see. > > > > Thanks! > > MG > > > > Rick Knoble via Mercedes wrote: > >> Curley sez: > >>> pretty much any ground shipment takes a week to >get delivered > >> My orders from FCPEURO are very prompt. I have always had issues with > shipping times from Autohaus AZ. For that matter, shipping from Harbor > Freight sucks also (FedEx ground from the West coast). > >>> I am pretty sure both oops and fedup hold ground >shipments so they > are not delivered until 7 days >from shipment > >> Not the case with UPS and the last order from FCPEURO was FedEx and > very prompt also. I am East of the Mississippi, and it seems anything from > the West coast takes the slow ride to get here. I'm sure the flooding isn't > helping ship times either. BTW, Happy Birthday Manfred! > >> Rick > >> _______________________________________ > >> http://www.okiebenz.com > >> To search list archives http://www.okiebenz.com/archive/ > >> To Unsubscribe or change delivery options go to: > >> http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > > > _______________________________________ > > http://www.okiebenz.com > > > > To search list archives http://www.okiebenz.com/archive/ > > > > To Unsubscribe or change delivery options go to: > > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > > > > > > _______________________________________ > http://www.okiebenz.com > > To search list archives http://www.okiebenz.com/archive/ > > To Unsubscribe or change delivery options go to: > http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com > > -- Jaime Kopchinski http://www.jaimekop.com/ _______________________________________ http://www.okiebenz.com To search list archives http://www.okiebenz.com/archive/ To Unsubscribe or change delivery options go to: http://mail.okiebenz.com/mailman/listinfo/mercedes_okiebenz.com
