Jeff Reynolds wrote:
>
> Jacqueline,
>
> would you like a copy of a hysterctomy disc i did for Kaiser using
> metacard and lots of quicktime movies? I think were past 6000 copies so
> far and no reports back of qt blowups. im pretty sure our test matrix had
> some dells on it (was done at a professional test company for the pc
> testing). happy to send you a copy to see if its qt, mc or your code with
> the qt players. just reply offline.
Thanks for the offer, Jeff. Let me describe the symptoms and you can
tell me if your stack allows the same behaviors. If so, then I'd like to
take a look.
The stack allows any of several movies to be played within the same
player object by clicking the relevant movie button on the card. The
user can click a different movie button while another one is already
playing, and it will interrupt the current movie, close it, and load the
second one into the same player. On my PC it works fine. I can
repeatedly play any number of movies, with or without interrupting the
current one. On the Dells at the school, the first movie always plays
fine. Sometimes more than one movie will play okay after that, sometimes
not. But if the user interrupts the currently-playing movie enough
times, eventually everything will hang -- the whole system -- and he has
to force-restart Windows. The freeze usually happens within the second
or third movie that plays; once it took four or five before the freeze occurred.
The Dells have the latest version of QuickTime for Windows installed,
downloaded just a few weeks ago from Apple's web site. The machines are
brand new. I added a "wait 1 second" command to the scripts before
loading in the next movie, which fixed someone else's stack here on the
list, but it didn't make any difference in this stack.
The same stack on a Mac plays flawlessly on all our test machines (with
or without the "wait".) Any number of interruptions can be done just
fine. Any number of movies can be played in any sequence. The Mac
version is already shipping commerically.
The problem may be in the scripts, but since it runs okay on a Mac and
on some PCs (mine, for instance,) I question whether that's the problem.
I'll look at anything you think might help, though. We are pretty much
desperate at this point, and the client is definitely not happy.
I'm posting this here instead of privately hoping that someone may have
more ideas. I need to ask the client if the bios on these machines has
been reconfigured, as Pierre suggested.
I wonder if creating a different player object for each movie would
help, rather than trying to load the movies into the same object. There
are only about ten movies, so it wouldn't be too hard to hide and show
various players if it would fix the problem. I don't want to put the
effort into changing the stack if it won't help though. Anyone know if
this would help?
Jacque
--
Jacqueline Landman Gay | [EMAIL PROTECTED]
HyperActive Software | 612-724-1596
Custom hypermedia solutions | http://www.hyperactivesw.com
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