Peter, thank you -- I don't think we've tried disabling video
acceleration. I will definitely suggest that. Also, "safe mode" -- I
didn't know Windows had that setting.
Pierre, I think the machines have 128 MB of RAM -- should be enough.
Jacque
Peter Reid wrote:
>
> Sorry if the following has been suggested already, but have your clients tried:
>
> a) disabling video acceleration (usually using a tab in the display
> properties specific to the video card/drivers)
>
> b) setting QuickTime to run in "safe mode" only (GDI only) using the
> 'video settings' of the QT control panel.
>
> On odd machines I've found the graphics adaptor's drivers cause hangs
> with QuickTime when any level of video acceleration is enabled. This
> can be overcome in some (but not all) circumstances with newer
> drivers. Where this doesn't provide a solution, I've found switching
> QT to run in 'safe mode' can make such problems disappear.
>
> Both the above can lead to reduced video/QT performance and may stop
> extra video features from working. However, they can lead to stable
> QT playback by way of compensation!
>
> Cheers
> Peter
> --
> --------------------------------------------------------
> Peter Reid
> Reid-IT Limited, Loughborough, Leics., UK
> Tel: +44 (0)1509 268843 Fax: +44 (0)870 052 7576
> E-mail: [EMAIL PROTECTED]
> Web: http://www.reidit.co.uk
>
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