>
>Jeff Reynolds wrote:
>>
>> Jacqueline,
>>
>> would you like a copy of a hysterctomy disc i did for Kaiser using
>> metacard and lots of quicktime movies? I think were past 6000 copies so
>> far and no reports back of qt blowups. im pretty sure our test matrix had
>> some dells on it (was done at a professional test company for the pc
>> testing). happy to send you a copy to see if its qt, mc or your code with
>> the qt players. just reply offline.
>
>Thanks for the offer, Jeff. Let me describe the symptoms and you can
>tell me if your stack allows the same behaviors. If so, then I'd like to
>take a look.
>
>The stack allows any of several movies to be played within the same
>player object by clicking the relevant movie button on the card. The
>user can click a different movie button while another one is already
>playing, and it will interrupt the current movie, close it, and load the
>second one into the same player. On my PC it works fine. I can
>repeatedly play any number of movies, with or without interrupting the
>current one. On the Dells at the school, the first movie always plays
>fine. Sometimes more than one movie will play okay after that, sometimes
>not. But if the user interrupts the currently-playing movie enough
>times, eventually everything will hang -- the whole system -- and he has
>to force-restart Windows. The freeze usually happens within the second
>or third movie that plays; once it took four or five before the freeze occurred.
>
>The Dells have the latest version of QuickTime for Windows installed,
>downloaded just a few weeks ago from Apple's web site. The machines are
>brand new. I added a "wait 1 second" command to the scripts before
>loading in the next movie, which fixed someone else's stack here on the
>list, but it didn't make any difference in this stack.
>
>The same stack on a Mac plays flawlessly on all our test machines (with
>or without the "wait".) Any number of interruptions can be done just
>fine. Any number of movies can be played in any sequence. The Mac
>version is already shipping commerically.
>
>The problem may be in the scripts, but since it runs okay on a Mac and
>on some PCs (mine, for instance,) I question whether that's the problem.
>I'll look at anything you think might help, though. We are pretty much
>desperate at this point, and the client is definitely not happy.
>
>I'm posting this here instead of privately hoping that someone may have
>more ideas. I need to ask the client if the bios on these machines has
>been reconfigured, as Pierre suggested.
Also find out how much memory these Dells have and try running other apps involving
QT see if they have any problems.
Regards, Andu
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