>Thanks for the offer, Jeff. Let me describe the symptoms and you can
>tell me if your stack allows the same behaviors. If so, then I'd like to
>take a look.
>
>...snip
>
>Jacque
Sorry if the following has been suggested already, but have your clients tried:
a) disabling video acceleration (usually using a tab in the display
properties specific to the video card/drivers)
b) setting QuickTime to run in "safe mode" only (GDI only) using the
'video settings' of the QT control panel.
On odd machines I've found the graphics adaptor's drivers cause hangs
with QuickTime when any level of video acceleration is enabled. This
can be overcome in some (but not all) circumstances with newer
drivers. Where this doesn't provide a solution, I've found switching
QT to run in 'safe mode' can make such problems disappear.
Both the above can lead to reduced video/QT performance and may stop
extra video features from working. However, they can lead to stable
QT playback by way of compensation!
Cheers
Peter
--
--------------------------------------------------------
Peter Reid
Reid-IT Limited, Loughborough, Leics., UK
Tel: +44 (0)1509 268843 Fax: +44 (0)870 052 7576
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Web: http://www.reidit.co.uk
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