Sounds more like "buyers remorse" to me.

Stuart McDaniel
Lawndale, NC 
IMCA#9052

http://www.facebook.com/Stuart.McDaniel.No.1

---- "Matthias Bärmann" <majbaerm...@web.de> wrote: 

=============

Mike Farmer wrote:

> Everything else is diversion from that question.

Perhaps not necessarily diversion, but interesting in another sense.

Best,
Matthias

----- Original Message ----- 
From: "meteoriteguy.com" <m...@meteoriteguy.com>
To: "Matthias Bärmann" <majbaerm...@web.de>
Cc: <nav...@intelius.com>; "MexicoDoug" <mexicod...@aim.com>; 
<meteorite-list@meteoritecentral.com>
Sent: Tuesday, August 02, 2011 4:35 PM
Subject: Re: [meteorite-list] Martin & Stefan Kicked out of IMCA for 
theirillegal behavior


Was there an unconditional
Refund policy offered?
That is the problem. Michael Farmer

Sent from my iPhone

On Aug 2, 2011, at 7:19 AM, Matthias Bärmann <majbaerm...@web.de> wrote:

>
> Mr. Jain wrote:
>
>> "I am very new to the meteorite collection" ...
>
>
>
>> "3 days learning about meteorites and their classification" (...)
>
>
>
> He also wrote:
>
>
>
>> "I also did a bit of research on them and was not thrilled with their 
>> quality."
>
>
>
>> "I wanted to return Lunar Kreep because it just doesn’t look right to 
>> me" (...)
>
>
>
>> "makes me think that what they sold me are either fakes or very low 
>> quality stuff" (...)
>
>
>
> Sounds somehow strange, no?
>
>
>
> Best,
>
> Matthias
>
>
>
>
>
> ----- Original Message ----- From: "Naveen Jain" <nav...@intelius.com>
> To: "'MexicoDoug'" <mexicod...@aim.com>
> Cc: <meteorite-list@meteoritecentral.com>
> Sent: Tuesday, August 02, 2011 3:22 PM
> Subject: Re: [meteorite-list] Martin & Stefan Kicked out of IMCA for 
> theirillegal behavior
>
>
>> Doug, that was a long email but I will try to answer your questions with 
>> another long email.
>>
>> I am very new to the meteorite collection and just fell in love with them 
>> when I purchased my first set of these from Martin Horejsi. My experience 
>> with him was so pleasant that I just assumed that others in the meteorite 
>> community will be just like him. He didn’t want me to buy anything but 
>> asked me to learn about them before he would even consider selling them 
>> to me. I guess I should have known this since he is a professor by day 
>> and meteorite collector by night. After I spent 3 days learning about 
>> meteorites and their classification with him at an education event, he 
>> sent me home with the briefcase full of meteorites and told me to pay 
>> when I get home and think about it again. He told me that he will take 
>> anything and everything back if I ever decided that I have made a mistake 
>> in purchasing them.
>>
>> Back to Martin Altman and Stefan, it was a different experience. Martin 
>> will tell great story about each meteorite and  kept suggesting to buy 
>> it. I was willing to look at these well described  meteorites since I was 
>> assured of full refund if I return them within 3 weeks (their website 
>> clearly states that any customer can ask for full refund for any reasons 
>> within 30 days). They asked me to pay them full amount by wire (which 
>> should have been my first warning sign) before shipping them but they 
>> again assured me that I can return anything within 3 weeks. I contacted 
>> Martin back within hours of my receiving the meteorites to let him know 
>> that I plan to return 2 out of 9 meteorites because they didn’t look 
>> how I imagined from the picture and their description. I also did a bit 
>> of research on them and was not thrilled with their quality.
>>
>> I am not sure if the meteorites are fake but they are certainly very low 
>> quality for the premium price I paid for these. I have since gotten to 
>> know Greg Hupe Adam Hupe and Michael Farmer. They each have given me 
>> unconditional 30 days money back guarantee and I have really enjoyed 
>> working with them.
>>
>> I tried very hard to resolve the issue with Martin and Stefan but Stefan 
>> didn’t want to resolve anything and told me Martin has no authority to 
>> return anything but can only sell stuff on his behalf. I am still hoping 
>> that Meteorite community can put enough moral pressure on Stefan and 
>> Martin Altman to do the right and fair thing.
>>
>> Just to answer your question specifically, I wanted to return Lunar Kreep 
>> because it just doesn’t look right to me and it was never touched, 
>> polished or modified in any way.
>>
>> Martin had one Urelite that needed classification but Stefan didn’t 
>> want to slice the piece for classification so he hammer broke a piece to 
>> send for analyses. Martin suggested that they should polish the broken 
>> surface before sending it to me along with polishing one other green 
>> Lunar meteorite that desperately needed polishing. I simply agreed what 
>> Martin said he needed to do before shipping with these meteorites. 
>> Irrespective, I am not even returning the Urelite specimen that was 
>> polished anyway.
>>
>> I think it was simply a greed and large sum that blinded them of their 
>> morals and obligations. Stefan and Martin Altman finally decided to sell 
>> their soul for large sum of money. IMCA board tried very hard to get them 
>> to honor their obligations but they refused which really makes me think 
>> that what they sold me are either fakes or very low quality stuff that 
>> they won’t ever be able to sell again.
>>
>> Warm regards,
>> naveen
>>
>> Naveen Jain
>> Founder - Moon Express, Intelius, InfoSpace
>> Board of Trustee – X Prize Foundation, Singularity University
>> http://www.linkedin.com/in/naveenjainintelius
>>
>> From: MexicoDoug [mailto:mexicod...@aim.com]
>> Sent: Monday, August 01, 2011 11:12 PM
>> To: Naveen Jain
>> Cc: meteorite-list@meteoritecentral.com
>> Subject: Re: Martin & Stefan Kicked out of IMCA for their illegal 
>> behavior
>>
>> Hi Naveen,
>>
>> So much for my request of an off-list info request  ... so be it ...
>> now that it is out in the open, there is absolutely nothing I see that
>> would indicate that there is a question of authenticity, or quality
>> however that would be defined - which is my sole worry.  So I should
>> stop right here.  But I'm stubborn and will continue ...
>>
>> Unless all bridges are irreparably burned, I hope there is still
>> something amicable that can be worked out to lessen the burns.
>>
>> You say: "I am still in shock because I expected the meteorite
>> community to be small, friendly and ethical."
>>
>> As a community it is.  But people are getting into disputes all the
>> time.  You can research it on this list and see flames that have flown
>> throughout the years.  Intelius is reliable, but not much else on the
>> internet is.  Everything else is caveat emptor.
>>
>> In a nutshell, without any input from the guys, and my pure speculation
>> is you made that quarter of a million plus buck purchase and then tried
>> to return 2/3 of it within the permissible window given to a bunch of
>> guys used to dealing with new collectors purchasing $100 items for
>> which they work night and day giving free lessons.  If I read between
>> the lines (and I have ZERO knowledge of this from the dealers) you felt
>> you were overcharged.  No doubt some other dealer told you that as he
>> vied for the sale and your confidence and crapped bricks when he heard
>> the amounts at stake.  Dealers are like that behind closed doors - they
>> eat each other for lunch for two orders of magnitude less.  I'd like to
>> invite you to come to the Tucson mineral show to assess this.  And we
>> all know that once a customer looses that "lovin feeling" for a rock,
>> it's history.  Why else would you agree to keep 8 of the 9 and just
>> return the most expensive one and tell them to send you half of the
>> cost of the second most expensive one back…?
>>
>> For reasons we do not know, once the sale was poisoned, it looks like a
>> dispute developed between the selling partners which resulted in your
>> return/refund not being a deliverable, not honored. You then got pissed
>> off at them and involved the IMCA which reticently fulfilled their
>> obligation in accordance with your contract as you have described it.
>>
>> It comes down to a simple escape clause you had that wasn't honored?
>> Correct?  I beg you do not assail the authenticity of their stones
>> unless you can point something out that was fake; quality is ambiguous
>> in this situation if they are authentic: then they are authentic.  Or
>> is there a hidden defect such as glue, cracks, etc.  Rake them over the
>> coals as you deem fit, but the ramifications of alleging fakery go much
>> beyond baseless suspicions of parties in a dispute; the effect is to
>> put the entire meteorite world in serious turmoil and we all lose, just
>> like the scare of the US defaulting on its debt - it is a cascade
>> effect through everyone's collection and rumors are deadly and hurt us
>> all since the community with the good material is so tightly knit.
>>
>> To put it in perspective, however, it would be instructive to know
>> whether it was simply an issue of differing expectations regarding
>> returning your money among the selling associates, or if there were
>> some special requests you required to modify (cut, polish, etc) the
>> stones transforming them into something else. That would explain why
>> they didn't allow the  return, but it wouldn't explain why you were
>> apparently promised it was returnable.
>>
>> Alternately, and what I suspect, perhaps it was originally from Morocco
>> and most of the cash went there to release the stone and can't be
>> recovered.  None of this is your concern given you owned the escape
>> clause; however it would speak volumes on how such a sad situation
>> could shock us by occurring.  No one selling meteorites that I know has
>> terrific cash flow and sometimes companies make risky decisions based
>> on optimism that lead to insolvency and inability to honor their
>> unsettled liabilities.  That doesn’t make them unethical, it just makes
>> them foolish businessmen.  With that magnitude, don’t you wish you only
>> offered X% up front and Y% upon satisfaction?  Of course that has
>> nothing to do with your contract, but this sort of thing could happen
>> anywhere and this is nothing you failed to do - only a bitter
>> contemplation to theoretically have avoided the catastrophe.  Imagine
>> buying a house with a cashier’s check for the full amount from a bunch
>> of in-laws in partnership ...escrow comes to mind to avoid temptation.
>>
>> Good luck to you all.  Today is seriously the most terrible day in
>> meteoritidum I've ever had - a nightmare.  I hope beyond all odds that
>> something good comes with it for all those who have been burned.  The
>> meteorites sound absolutely astounding.  As a last resort, I have a
>> cardboard sign with magic marker written, “I werk for unwanted orphan
>> Lunar meatyites” ;-)
>>
>> Kindest wishes
>> Doug
>>
>>
>>
>>
>> -----Original Message-----
>> From: Naveen Jain <nav...@intelius.com>
>> To: 'MexicoDoug' <mexicod...@aim.com>
>> Cc: meteorite-list@meteoritecentral.com
>> Sent: Tue, Aug 2, 2011 12:02 am
>> Subject: RE: Martin & Stefan Kicked out of IMCA for their illegal
>> behavior
>>
>>
>> Doug,
>>
>> I am still in shock because I expected the meteorite community to be
>> small,
>> friendly and ethical. I have had wonderful experience purchasing,
>> learning
>> and getting guidance from Martin Horejsi, Adam Hupe, Greg Hupe, Michael
>> Farmer and others.
>>
>> Martin Altman and Stefan got blinded by the large $$$ sale and couldn’t
>> control their greed. They sold all of their ethics, morals and even the
>> sense of unlawful activities for $264K.
>>
>> I commend IMCA board members for taking the ethics violation seriously.
>> They
>> spent countless hours investigating the complaint and concluded that
>> Stefan
>> and Martin needed to honor their obligations. See below email from
>> president
>> of IMCA so you can see the facts. This is not my personal opinion of
>> fraud
>> committed by Stefan and Martin Altman but this the opinion of 8 reputed
>> meteorite community leaders on the board of IMCA. Here are the string of
>> emails from Anne Black (President of IMCA) that speak for themselves:
>>
>> =========================================================================
>>
>> From: Impactika [mailto:impact...@aol.com]
>> Sent: Monday, August 01, 2011 1:18 PM
>> To: Naveen Jain
>> Cc: j...@meteorites.com.au
>> Subject: Re: Update
>>
>> Hello Naveen,
>>
>> Ok, we are done.
>> Martin was voted off the Board last week. Then we asked for his
>> resignation
>> from the IMCA. He asked for a few days to think about it, then this
>> morning
>> he emailed us that he was resigning.
>> I am still very sorry that we could not get to an amicable resolution of
>> this dispute, I really hoped......., but in the end we were giving very
>> little choice.
>> Thanks you for your patience.
>>
>> Anne Black
>>
>> ===================================================================
>> From: Impactika [mailto:impact...@aol.com]
>> Sent: Friday, July 22, 2011 12:28 PM
>> To: altm...@meteorite-martin.de; Naveen Jain
>> Subject: Complaint: Last attempt at a solution
>>
>> Naveen and Martin,
>>
>> Thank you for all the documentation you have both sent to us. We have
>> reviewed it carefully, discussed it within the Board of Directors and we
>> have voted on it. And we are now ready to act on this complaint.
>>
>> However, to be absolutely fair to both of you, we would like to give
>> you one
>> last chance to resolve this dispute with a mutually acceptable
>> compromise.
>> Going through the documentation we have isolated three options that have
>> been suggested by either one of you at one time or another. These 3
>> options
>> are listed below.
>> Please look at them carefully and do let us know if there is anyway you
>> might agree on either one of them.
>>
>> Let's give it a couple days for both of you to think about it, but if
>> you
>> tell us that no compromise is possible, then we are certainly ready to
>> publish the decision we have reached in accordance with the ByLaws of
>> the
>> IMCA.
>>
>>
>> 1)Return Kreep lunar for $124,387 and Green lunar for $54,152. Total
>> $178,539.
>>
>> 2) Keep green lunar but return lunar Kreep for what was paid ($124,387)
>> and
>> refund 25K from the price of green lunar. Total refund: $149,387.
>>
>> 3) Return all meteorites for a full refund.
>>
>> Thank you for your patience and your cooperation.
>>
>> Copy sent to the Board of Directors
>>
>> Anne M. Black
>> www.IMPACTIKA.com
>> impact...@aol.com
>> President of IMCA
>> www.IMCA.cc
>> =========================================================================
>> ===
>> =
>>
>> From: Impactika [mailto:impact...@aol.com]
>> Sent: Wednesday, July 27, 2011 1:24 PM
>> To: Naveen Jain
>> Cc: stefan ralew; altm...@meteorite-martin.de
>> Subject: Dispute Resolution
>>
>> Hello,
>>
>> I am sorry to have to admit that the resolution is not what we were
>> hoping
>> for.
>>
>> Stefan Ralew has informed us that he is the legal owner of "Chladni's
>> Heirs", as proven by the fact that your payments were sent to him and
>> that
>> the invoices came directly from him, not from Martin Altmann. Therefore
>> he
>> is the only one entitled to making any business decisions.
>> Further Stefan Ralew has resigned from the International Meteorite
>> Collectors Association, and has made it very clearly that any efforts
>> from
>> the IMCA regarding this dispute were not welcome.
>> Therefore, working strictly within the framework of the IMCA ByLaws,
>> there
>> is nothing further we can do.
>>
>> Again I am very sorry we were not able to help you reach a mutually
>> acceptable compromise.
>>
>> Thank you for your patience.
>>
>>
>> Anne M. Black
>> www.IMPACTIKA.com
>> impact...@aol.com
>> President of IMCA
>> www.IMCA.cc
>>
>> =========================================================================
>> ===
>> ==
>>
>>
>>
>> Naveen Jain
>> Founder - Moon Express, Intelius, InfoSpace
>> Board of Trustee – X Prize Foundation, Singularity University
>> http://www.linkedin.com/in/naveenjainintelius
>>
>> From: MexicoDoug [mailto:mexicod...@aim.com]
>> Sent: Monday, August 01, 2011 7:49 PM
>> To: Naveen Jain
>> Subject: OFF LIST: Martin & Stefan
>>
>> Hello again Naveen -
>>
>> I am very sorry to learn about your problem.  Shocked is more like it.
>> I have always held Martin and Stefan in high esteem and honestly so you
>> know have considered them friends.
>>
>> It is a shock that this would have happened.  Though I am friendly with
>> them, business is business and I would never mix the two.  I have made
>> several purchases from Martin and Stefan, some appreciable in amount
>> and I am sure it is about $10K in total over the years.
>>
>> I would like to hear the story to be able to form my own opinion of
>> what happened.  It is very important to me to know that I am dealing
>> with ethical people, even those that are/were friends.  Sometimes
>> friends can be terrible business associates, something I have run into
>> in  the past.  So please give me the detailed information.  I will keep
>> it confidential - doesn't matter, and I'll be sure to give you my
>> personal and confidential take on it if you ask in return for the
>> information.
>>
>> And they are bigger fools than I though to mess with you, perhaps they
>> didn't know who they were dealing with.
>>
>> Kindest wishes
>> Doug
>>
>>
>> -----Original Message-----
>> From: Naveen Jain <nav...@intelius.com>
>> To: meteorite-list@meteoritecentral.com
>> Sent: Mon, Aug 1, 2011 9:57 pm
>> Subject: [meteorite-list] Stefan Ralew and Martin Altman kicked out of
>> IMCA for illegal activities
>>
>>
>> I just got the conformation from president of IMCA, Anne Black, that
>> Stefan
>> Ralew and Martin Altman are no longer member of IMCA.
>>
>> As you may already know, Stefan and Martin were systematically engaged
>> in
>> mail fraud and wire fraud. I was one of their many victims and decided
>> to
>> file a complaint against them with IMCA since they were both members of
>> IMCA. Martin Altman had lured me in by lots of stuff by telling me that
>> he
>> was a board member of IMCA and I can return anything that I don't want
>> or
>> like.
>>
>> I have to thank IMCA board members for their diligent effort in
>> investigating the complaint. IMCA board members unanimously concluded
>> that
>> Stefan and Martin needed to honor their obligations and act ethically
>> as a
>> member of IMCA. IMCA board laid out options for Stefan and Martin to
>> honor
>> their obligation. They were essentially asked to stop engaging in
>> unethical
>> and illegal behavior.
>>
>> See below is my official complaint to IMCA. As I said, IMCA thoroughly
>> investigated the complaint and IMCA board unanimously voted to force
>> them to
>> honor their obligation of full refund.
>>
>> I strongly suspect that Stefan and Martin either sent me the either
>> fake or
>> low quality meteorite and were afraid to give the refunds for the
>> garbage
>> that they sold me under deceit and fraud of promising full refund with
>> clear
>> intent of not honoring the obligation.
>>
>> I am sending this note to warn all meteorite collectors to watch out so
>> they
>> don't become their next victim. I will be happy to provide more details
>> if
>> anyone wants it. I have consulted my legal counsel and probably will
>> file
>> lawsuit to avoid them from profiting from their illegal activities. I
>> may
>> also contact my friends at FBI to investigate their mail and wire fraud
>> scam.
>>
>> ----- Original Message -----
>> From: "I.M.C.A. International Meteorite Collectors Association"
>> <questi...@imca.cc>
>> To: <complai...@imca.cc>
>> Sent: Wednesday, July 13, 2011 10:18 AM
>> Subject: IMCA Complaints
>>
>>
>>>
>>> Your Name: Naveen Jain
>>> Your E-Mail: nav...@intelius.com
>>> Are you an IMCA member?: no
>>>
>>> Message: I am a new collector and purchased 9 meteorite specimens from
>>> Martin Altman (director of IMCA). Martin touted his being a director
>> of
>>> IMCA to give me comfort and entice me to buy it from him. I
>> specifically
>>> asked him if I will be able to return any item that I didn't like and
>> he
>>> said that it's their normal practice and part of the German consumer
>>> protection law (see email from him below). The return policy on their
>>> website also clearly states the same i.e. a customer can return any
>> item
>>> within 30 days for a full refund. i contacted them within 24 hours of
>> my
>>> receiving the items that I want to return 2 of the 9 specimens that I
>>> received. They are now refusing to return the item and refund my
>> money. I
>>> am now being told that I am somehow a business customer and my order
>> that
>>> was sold from their stock as shown on their website is somehow a
>> custom
>>> order because it was packed for shipping to US.
>>>
>>> I will like to refund everything to them if they have problem
>> returning 2
>>> out of 9 orders.
>>>
>>> Here is the email from Martin Altman:
>>>
>>> From: Martin Altmann [mailto:altm...@meteorite-martin.de]
>>> Sent: Sunday, July 10, 2011 3:37 PM
>>> To: Naveen Jain
>>> Subject: AW: Few thoughts..
>>>
>>> Hi Naveen,
>>>
>>>> As we discussed in the past, I am assuming that you will happily
>> return
>>>> any of the meteorite that I don't like after I look at them for a full
>>>> refund.
>>>
>>> Nja."happily". perhaps not :-) ;
>>> But of course that is our business standard.
>>> And btw. here in Germany we have a strong consumers protection. By
>> law we
>>> would be obligated to take back everything sold via internet, if the
>> buyer
>>> returns it within 3 weeks.
>>
>> Warm regards,
>> Naveen
>>
>> Naveen Jain
>> Founder - Moon Express, Intelius, InfoSpace
>> Board of Trustee - X Prize Foundation, Singularity University
>> http://www.linkedin.com/in/naveenjainintelius
>>
>>
>>
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>>
>>
>>
>>
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