Using other clients instead of the web interface results in more extra IT time than what it takes for the original setup -- It is not unusual for people to develop problems with their clients that they would not have if they were using the web interface. I spend much more time supporting fat mail clients than I do supporting mail in the web interface. Beth's problem is an example of the kind of things that happen, and now the University is paying Beth and everybody else involved in this conversation to figure out how to avoid using the campus -provided tools.
I have also spent huge amounts of time moving mail for people. Ugh. I get that people have business reasons, sometimes, for using fat mail clients. I also see people use them for reasons like unwillingness to learn a new way of doing things, without regard to the extra cost to the University. It's not hard to use tabs in a browser for different email accounts. You can even set up your browser to open them all at once and remember their passwords if you want. Yours curmudgeonly, Vivian Sophia Berkeley IT (CSS) Business/Tech Support Analyst University of California, Berkeley 310B Durant Hall (510) 541-6120 On Thu, Jan 29, 2015 at 1:48 PM, Guy D. VINSON <[email protected]> wrote: > Beth... my world now consists of being happily retired. But I thought the > University was on track to centralize services such as IT and as a result > bring costs down and the quality up (Please hold your laughter) But I guess > that is as likely to happen as Cal is to get a winning football team with > good grades. I think there are just too many "one offs" and too many chefs > stirring the pot, trying to build their own little empires in IT and not > enough will to make changes system wide. When it costs more to use a > central service than to take it outside you have a problem...but I am off > on a tangent. > > Regards > > Guy > > Guy Vinson > Computer Support and Consulting > 510-842-7199 > > On Thu, Jan 29, 2015 at 9:02 AM, David Schwartz <[email protected]> > wrote: > >> On Jan 28, 2015, at 10:21 AM, Guy D. VINSON <[email protected]> wrote >> (in a slightly different order): >> > >> > ...this hanging on to apple mail, Outlook, and even still some users on >> Eudora is just plain silly. I have heard all the arguments about needing >> the mail client but none of them seem to be more important than the >> benefits of simplification and standardization. >> >> Certainly there is little case to be made for attempting to continue >> using a software application that ended development 9 years ago (no matter >> how unmatched its interface). Or a multifunction application that doesn’t >> support open standards for anything other than IMAP. >> >> But in the case of Mail, Apple is actively developing a native >> application that supports Gmail’s sudo IMAP label scheme, and in my >> experience does a reasonably good job of it (even with the nightmare of >> Yosemite’s new features). And OS X's unified support for CarDAV and CalDAV >> provides a quality alternative or adjunct to Google’s web based tools. >> >> >> >> > Because someone prefers the features of a mail client over the web >> interface that should not over ride the needs of the institution to make >> things work well at as cheap a price as possible. >> >> Couching the discussion as one of simple preference or lowest possible >> price without taking worker productivity into account is short sighted. If >> a tool saves a worker 30 minutes a day, do we refuse to provide that tool >> because it costs management a one time 15 minute setup penalty? >> >> I’ve not seen any of the problems Beth reports in her initial post, and I >> agree with Ian (as I always do) that the user’s Keychain should be the >> first place to look. In my experience, once configured it just continues to >> work. >> >> But it doesn’t matter if the user is interacting with messages in >> Google’s basket using HTML or using IMAP; the messages are still stored in >> Oregon* and not locally (thanks to user training and documentation?). We >> now have unlimited storage space with our service provider; converting or >> rescuing should be a thing of the past. >> >> >> >> -david >> >> >> * http://www.google.com/about/datacenters/inside/locations/ >> >> ------------------------------------------------------------------------- >> The following was automatically added to this message by the list server: >> >> To learn more about Micronet, including how to subscribe to or >> unsubscribe from its mailing list and how to find out about upcoming >> meetings, please visit the Micronet Web site: >> >> http://micronet.berkeley.edu >> >> Messages you send to this mailing list are public and world-viewable, and >> the list's archives can be browsed and searched on the Internet. This >> means these messages can be viewed by (among others) your bosses, >> prospective employers, and people who have known you in the past. >> > > > > ------------------------------------------------------------------------- > The following was automatically added to this message by the list server: > > To learn more about Micronet, including how to subscribe to or unsubscribe > from its mailing list and how to find out about upcoming meetings, please > visit the Micronet Web site: > > http://micronet.berkeley.edu > > Messages you send to this mailing list are public and world-viewable, and > the list's archives can be browsed and searched on the Internet. This > means these messages can be viewed by (among others) your bosses, > prospective employers, and people who have known you in the past. > >
------------------------------------------------------------------------- The following was automatically added to this message by the list server: To learn more about Micronet, including how to subscribe to or unsubscribe from its mailing list and how to find out about upcoming meetings, please visit the Micronet Web site: http://micronet.berkeley.edu Messages you send to this mailing list are public and world-viewable, and the list's archives can be browsed and searched on the Internet. This means these messages can be viewed by (among others) your bosses, prospective employers, and people who have known you in the past.
