[email protected] wrote: > On Wed, Dec 16, 2009 at 03:13:39PM -0500, [email protected] wrote: > >> At the moment, even pings to IP numbers don't get through. But the mail >> still seems to arrive. Maybe it leaks through in stray moments when >> things work for a minute or two. I don't know. But I'll know something >> sometimes works if I actually see this email showing up on the MLUG >> mailing list. >> > > And it did. It appeared in my inbox immediately. Suspiciously fast, as > if it was CC's to myself. But I'm pretty sure it wasn't. > > Can't ping, can email. > > -- hendrik There are numerous tests you could do to figure this out, but intermittent connection problems are not surprising, especially on DSL.
The key to calling support is to not mention linux, it has nothing to do with it. As soon as you say linux, they no longer have to support you since it is not an officially supported OS in their TOS (or at least in most places this is true - I like to think someone like teksavvy could deal with you saying linux without shutting you out). If they say "OK, right click your connection icon and repair the connection", just do the linux equivalent and say "done". However, in my experience, unless you can prove the problem has something to do with the connection between you and the ISP, they are not going to help you. Also, getting someone on the phone that can understand your proof is usually the most difficult. Jeremy _______________________________________________ mlug mailing list [email protected] https://listes.koumbit.net/cgi-bin/mailman/listinfo/mlug-listserv.mlug.ca
