On Wed, Dec 16, 2009 at 03:30:16PM -0500, Jeremy wrote: > [email protected] wrote: > > On Wed, Dec 16, 2009 at 03:13:39PM -0500, [email protected] wrote: > > > >> At the moment, even pings to IP numbers don't get through. But the mail > >> still seems to arrive. Maybe it leaks through in stray moments when > >> things work for a minute or two. I don't know. But I'll know something > >> sometimes works if I actually see this email showing up on the MLUG > >> mailing list. > >> > > > > And it did. It appeared in my inbox immediately. Suspiciously fast, as > > if it was CC's to myself. But I'm pretty sure it wasn't. > > > > Can't ping, can email. > > > > -- hendrik > There are numerous tests you could do to figure this out, but > intermittent connection problems are not surprising, especially on DSL.
It's more like the connection happens occasionally, not that the problem occurs occasionally. Last time it occurred, my oldest sun started watching a streaming move. It continued to stream nicely while the net went down again, and browsers started failing. His conclusion: internet up, but dns down. I was wondering for a while whether this was some new kind of throttling Bell's lawyers had thought up to get around the new CRTC rules. > > The key to calling support is to not mention linux, it has nothing to do > with it. As soon as you say linux, they no longer have to support you > since it is not an officially supported OS in their TOS (or at least in > most places this is true - I like to think someone like teksavvy could > deal with you saying linux without shutting you out). If they say "OK, > right click your connection icon and repair the connection", just do the > linux equivalent and say "done". If only I knew what a connection icon did when you right-click on it. Or whatever they actually ask. > However, in my experience, unless you can prove the problem has > something to do with the connection between you and the ISP, they are > not going to help you. Also, getting someone on the phone that can > understand your proof is usually the most difficult. > > Jeremy > _______________________________________________ > mlug mailing list > [email protected] > https://listes.koumbit.net/cgi-bin/mailman/listinfo/mlug-listserv.mlug.ca _______________________________________________ mlug mailing list [email protected] https://listes.koumbit.net/cgi-bin/mailman/listinfo/mlug-listserv.mlug.ca
