* This is the modus mailing list *

Cary,

Be assured that Vircom will work with any client that might still have an
issue with upgrading from version 1.4.

Your statement doesn't seem to apply in this case; we are not requiring any
client to purchase an upgrade - it's included in the service that provides
anti-virus updates. If someone does not currently have an active plan on his
modus server, he is already not receiving anti-virus updates.

Richard.
Vircom, inc.

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Cary Fitch
> Sent: Sunday, November 09, 2003 1:54 PM
> To: [EMAIL PROTECTED]
> Subject: [Modus] (FROM VIRCOM) End of support for first 
> generation Modus products - IMPORTANT
> 
> 
> * This is the modus mailing list *
> 
> I don't have a horse in that parctular race...
> 
> But that is an area that I think a vendor has a obligation to 
> customers.  A vendor may not want continue supporting a feed 
> to a relatively small number of older product customers but 
> there should be a substantial time from the announcement of 
> lack of future support and the end of that support.
> 
> In the event of a virus file feed or other "feed", the vendor 
> should see that coming and make a module to allow the old 
> product to use a currently available feed.
> 
> The customer has voted with their money to select the 
> vendor's product, and its unique features (assuming there are 
> some) and operational modes are not easily replaced on 30 
> days notice.  Sudden withdrawal of something like future 
> antivirus support leaves the customer sitting on a ticking 
> bomb wondering when the loud noise will occur.
> 
> That really causes discomfort and makes other customers 
> wonder about their own decisions.  Shades of ... MajorBBS a 
> few other remembered vendors.
> 
> Cary Fitch
> 
> ----- Original Message ----- 
> From: "Luiz Lima" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Sunday, November 09, 2003 8:53 AM
> Subject: [Modus] (FROM VIRCOM) End of support for first 
> generation Modus products - IMPORTANT
> 
> 
> > * This is the modus mailing list *
> >
> > Could Vircom please comment on my request to keep virus definitions
> updates
> > active for modusMail 1.x for at least another 30 or 60 days?
> >
> > Thank you.
> >
> > --
> > Luiz Lima
> > Image Link Internet
> > http://www.imagelink.com.br
> >
> > ----- Original Message -----
> > From: "Luiz Lima" <[EMAIL PROTECTED]>
> > To: <[EMAIL PROTECTED]>
> > Sent: Wednesday, November 05, 2003 3:43 PM
> > Subject: [Modus] (FROM VIRCOM) End of support for first 
> generation Modus
> > products - IMPORTANT
> >
> >
> > * This is the modus mailing list *
> >
> > > Customers running Modus 1.x solutions will still be
> > > able to use them, but anti-spam and anti-virus updates,
> > > as well as technical support, will be discontinued.
> >
> > Micha�l,
> >
> > I know that modusMail 1.x is a rather old version, but 
> discontinuing 
> > anti-virus updates with a 25 day advance notice is not very 
> > responsible, IMHO.
> >
> > I would ask Vircom to keep updating at least the virus 
> definitions for 
> > a couple of months.
> >
> > --
> > Luiz Lima
> > Image Link Internet
> > http://www.imagelink.com.br
> >
> >
> >
> > **
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> 
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