* This is the modus mailing list * this is a known bug and michael is aware as drew and i alerted... i also spoke with yves this morning about it - so they are on top of it.
if the user were to whitelist the email from the quarantine reports -- it would whitelist the correct from address. if the user was using the webmail feature and from within the quarantine section tried clicking 'add to whitelist' - if the email had used a separate from address for replies - the program adds that address to the whitelist settings.. and not the envelope from address. problem is... some email marketing campaigns use a specific email for tracking and within the headers assign a common reply-to or from address. again, the release feature from the quarantine emails adds the correct email to the whitelist -- hopefully, the email doesn't keep changing though. -=bina -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] Behalf Of Mark Thornton Sent: Monday, November 10, 2003 12:10 PM To: ModusMail Subject: [Modus] Whitelist doesn't appear to be working * This is the modus mailing list * I have a customer who is trying to use the whitelist functionality and it doesn't appear to be working. I have looked at a couple of the messages that got into the quarantine and it appears the address the customer entered into the whitelist is accurate and matches all potential references to a from address, ie. they are all the same. What else should I look for? Mark Thornton San Marcos Internet, Inc 512-393-5300 ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line. ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line.
