* This is the modus mailing list * I understand that situation, but I have an example where from, return path, and received headers all show the same address.
Mark Thornton San Marcos Internet, Inc 512-393-5300 ----- Original Message ----- From: "Robin Keller" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Monday, November 10, 2003 12:05 PM Subject: [Modus] Whitelist doesn't appear to be working > * This is the modus mailing list * > > this is a known bug and michael is aware as drew and i alerted... i also > spoke with yves this morning about it - so they are on top of it. > > if the user were to whitelist the email from the quarantine reports -- it > would whitelist the correct from address. if the user was using the webmail > feature and from within the quarantine section tried clicking 'add to > whitelist' - if the email had used a separate from address for replies - the > program adds that address to the whitelist settings.. and not the envelope > from address. > > problem is... some email marketing campaigns use a specific email for > tracking and within the headers assign a common reply-to or from address. > again, the release feature from the quarantine emails adds the correct email > to the whitelist -- hopefully, the email doesn't keep changing though. > > -=bina > > > > -----Original Message----- > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] > Behalf Of Mark Thornton > Sent: Monday, November 10, 2003 12:10 PM > To: ModusMail > Subject: [Modus] Whitelist doesn't appear to be working > > > * This is the modus mailing list * > > I have a customer who is trying to use the whitelist functionality and it > doesn't appear to be working. I have looked at a couple of the messages that > got into the quarantine and it appears the address the customer entered into > the whitelist is accurate and matches all potential references to a from > address, ie. they are all the same. What else should I look for? > > Mark Thornton > San Marcos Internet, Inc > 512-393-5300 > > > > ** > To unsubscribe, send an Email to: [EMAIL PROTECTED] > with the word "UNSUBSCRIBE" in the body or subject line. > > > ** > To unsubscribe, send an Email to: [EMAIL PROTECTED] > with the word "UNSUBSCRIBE" in the body or subject line. ** To unsubscribe, send an Email to: [EMAIL PROTECTED] with the word "UNSUBSCRIBE" in the body or subject line.
