* This is the modus mailing list *

Why do I need to enable it here. It is set to NOT overide the server
defaults. Are we saying the server defaults don't work?

If I have a complaint about the new user interface it is there are too
damned many places to go to enable or disable or adjust a single feature.
And even then you are never sure you have gotten them all. I spend more time
clicking all the tabs, buttons, bottom tabs, thingamajigs, whizzers,
boopops, etc, just trying to make sure I haven't missed anything. That is
just bull. I don't think Suneel is going to manually turn on whitelisting in
18,000+ domains, and while I have significantly fewer, I have better things
to do with my time.

So how many different places do I have to go to enable whitelisting? And
more importantly, I thought the 'enabling' was only the ability of the user
or domain admin to administer the whitelist, not whether it is used or not.
That is why the functions to enable or disable are contained in the webmail
configuration.

Mark Thornton
San Marcos Internet, Inc
512-393-5300


----- Original Message ----- 
From: "Drew Salmon" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Monday, November 10, 2003 12:00 PM
Subject: [Modus] Whitelist doesn't appear to be working


> * This is the modus mailing list *
>
> You enable access to it at the domain level as well:
>
> Domain > Web Admin > Allowed domain/user Properties.
>
> Be careful on the "from" address.  Robin had issues with this stuff.  At
> this point I think it has been determined that the WL/BL feature looks
> at the "return path" address as opposed to the "from" address but I am
> not 100% sure on that.
>
> Drew
>
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> Behalf Of Mark Thornton
> Sent: Monday, November 10, 2003 11:33 AM
> To: [EMAIL PROTECTED]
> Subject: [Modus] Whitelist doesn't appear to be working
>
> * This is the modus mailing list *
>
> Answer to really dumb question: enabled where? Under web allowed domain
> and
> user properties, yes. Is there anywhere else? Besides, I can see the
> entries
> via the console that they are correct. In that case it should be
> working,
> shouldn't it?
>
> Mark Thornton
> San Marcos Internet, Inc
> 512-393-5300
>
>
> ----- Original Message ----- 
> From: "ISOC Network Operations" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Monday, November 10, 2003 11:16 AM
> Subject: [Modus] Whitelist doesn't appear to be working
>
>
> > * This is the modus mailing list *
> >
> > Can you duplicate it on another mailbox?
> >
> > Really dumb question follows:
> > Is whitelist enabled?
> >
> > John
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On
> > Behalf Of Mark Thornton
> > Sent: Monday, November 10, 2003 12:10 PM
> > To: ModusMail
> > Subject: [Modus] Whitelist doesn't appear to be working
> >
> > * This is the modus mailing list *
> >
> > I have a customer who is trying to use the whitelist functionality and
> > it
> > doesn't appear to be working. I have looked at a couple of the
> messages
> > that
> > got into the quarantine and it appears the address the customer
> entered
> > into
> > the whitelist is accurate and matches all potential references to a
> from
> > address, ie. they are all the same. What else should I look for?
> >
> > Mark Thornton
> > San Marcos Internet, Inc
> > 512-393-5300
> >
> >
> >
> > **
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