To address some things here:

**the main idea**
This is talkback for evangelism.  Nothing more, nothing less.  Not tech
support, not a bugzilla replacement, etc. etc.  It's talkback like
functionality.

*Lack of documentation*
Yea, I said it's really experimental.  Hence you had to figure out how
it works ;-).  Suprised?

*Problem Types*
As Asa said, these are still in the works.  Any suggestions should go
to him.

*Platform*
Good catch... I'm simply using navigator.platform... so those are the
available options.  Still to be fully implemented in the UI.  That's
what the database stores, that's what we query.  Not all possibilities
may be implemented in the web query yet.

*about:buildconfig*
I like the idea, how can we access the info easily?


*Edit Information*
We  may include a notice on the form to ask users to review the URL for
any personal informatoin (though something like a username/password is
rare these days).  I don't think it would be at all wise to allow users
to edit fields such as the URL, platform, etc.  Simply because it leads
to inaccurate data.... the greatest thing this tool can provide is
accurate data (since the user is only able to touch so little).  This
is something I'm rather against... simply because it can only hurt the
quality of the data.  http://foo.bar/funnypage/ie.html !=
http://foo.bar.  Letting users "clean up" is asking for bad data.  We
need to be careful of this.

*Tracking*
This isn't tech support, this is helping Mozilla improve.  Hence
there's no way a user can get a status update.

*Webmaster Contact*
The average user of this extension isn't going to contact the
webmaster, as pointed out, it may be a layout bug, not a problem with
the site itself.  The goal of this tool is to agregate data, and allow
evangelism a place to start harvesting from... and keep end-users out
of bugzilla.

*web form*
When I first started this, it was just a webform.  The reason I spent
the time building an entire extension is simply because we need to
control user input.  For example, about:buildconfig... great idea, but
is an average user going copy/paste that in for us?  I think not.  How
about platform?  A pull down list is asking for trouble.  URL.
Copy/paste is what you would hope, but guess how many will just say
www.domain.tld, rather than the specific page.

if anything, this should be a separate DB.  Simply so it doesn't taint
our data.


This tool, like talkback, can capture pristine data.  Absolutely
unharmed, mangled, or molested.  I think we need to think carefully
before giving users options to edit, or ask them questions.  Each time
we do, we lower our accuracy in search queries.


The other thing to keep in mind: the more things a user needs to
read/edit/fill out... the greater the chances they will say "not worth
my time".  Keeping it simple means more data.  That's what we want.  In
my dream world, they just press a button.  We need to keep as close to
that as possible.

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