Zack wrote: > On 01/03/2002 3:58 PM, Howard M. Stark wrote: > >> I am double posting this appeal for help. >> >> I have recently developed a problem with N6 mail. I believe it relates >> to interactions with Mozilla. When I try to set N6 as the default mail >> tool I get the following message: >> >> "Netscape 6 Mail could not could not be set as the default mail >> application because a registry key could not be updated. Verify with >> your system administrator that you have write access to your system >> registry, and then try again." >> >> Mozilla mail works just fine. >> >> If I try to send mail from N6 I get a similir message saying that the >> outgoing server cannot be acessed or something like that. It then asks >> to see my system admin. >> >> I am on a PC using W98SE. There is no network or system administor. I >> also use various Mozilla 0.9.7 and recent nightlies. I believe the >> problem began when I started using M200112308. The various Mozilla's & >> N6 use the same preferences. >> >> In the past, I was able to move back and forth between mail tools >> wwithout a problem. Now N6 does not work but Mozilla 0.9.7 does. I >> have reinstalled both and allowed a new mozver.dat file to be created. >> It did not help. >> >> Does anyone know what to do next. >> >> Thanks >> >> Howie >> > > Are you attempting to run both Netscape 6 and Mozilla 0.9.7 at the same > time? Running both apps *simultaneously* (both are loaded) may lock the > registry key that Mozilla needs access to. Bring up your Task Manager > (press CTRL+ALT+DEL) and check to see if only one of the programs appear. > > Another solution might be to DE-select the option in Mozilla to make > 0.9.7 the default mail client. Then, close Mozilla and restart your > computer. Start Netscape 6 and use Edit|Preferences to make Netscape > your default mail app. > > If that doesn't work, it may be related to both programs accessing the > same *.dat file (which would not be good). I always keep only one > version of Mozilla/N6 on my system at a time, and completely uninstall > an older build before installing a newer one. By doing so I rarely > experience any of the problems that many others here in the newsgroups > claim to have. > > [z] >
Zack, thanks for the reply. I have checked only one application is running. I can't find how to deselect the option which makes M9.7 the default mail client; where do I go? I have not had trouble before with both programs using the same *.dat file. When I reinstalled both programs when all this started, I allowed them to create a new *.dat file. I don't remmember which was done first. I'll retry ASAP. Thanks again Howie
