On 01/05/2002 5:20 PM, Howard M. Stark wrote: > Zack wrote: > >> On 01/03/2002 3:58 PM, Howard M. Stark wrote: >> >>> I am double posting this appeal for help. >>> >>> I have recently developed a problem with N6 mail. I believe it >>> relates to interactions with Mozilla. When I try to set N6 as the >>> default mail tool I get the following message: >>> >>> "Netscape 6 Mail could not could not be set as the default mail >>> application because a registry key could not be updated. Verify with >>> your system administrator that you have write access to your system >>> registry, and then try again." >>> >>> Mozilla mail works just fine. >>> >>> If I try to send mail from N6 I get a similir message saying that the >>> outgoing server cannot be acessed or something like that. It then >>> asks to see my system admin. >>> >>> I am on a PC using W98SE. There is no network or system administor. I >>> also use various Mozilla 0.9.7 and recent nightlies. I believe the >>> problem began when I started using M200112308. The various Mozilla's >>> & N6 use the same preferences. >>> >>> In the past, I was able to move back and forth between mail tools >>> wwithout a problem. Now N6 does not work but Mozilla 0.9.7 does. I >>> have reinstalled both and allowed a new mozver.dat file to be >>> created. It did not help. >>> >>> Does anyone know what to do next. >>> >>> Thanks >>> >>> Howie >>> >> >> Are you attempting to run both Netscape 6 and Mozilla 0.9.7 at the >> same time? Running both apps *simultaneously* (both are loaded) may >> lock the registry key that Mozilla needs access to. Bring up your Task >> Manager (press CTRL+ALT+DEL) and check to see if only one of the >> programs appear. >> >> Another solution might be to DE-select the option in Mozilla to make >> 0.9.7 the default mail client. Then, close Mozilla and restart your >> computer. Start Netscape 6 and use Edit|Preferences to make Netscape >> your default mail app. >> >> If that doesn't work, it may be related to both programs accessing the >> same *.dat file (which would not be good). I always keep only one >> version of Mozilla/N6 on my system at a time, and completely uninstall >> an older build before installing a newer one. By doing so I rarely >> experience any of the problems that many others here in the newsgroups >> claim to have. >> >> [z] >> > > Zack, thanks for the reply. I have checked only one application is > running. I can't find how to deselect the option which makes M9.7 the > default mail client; where do I go? > > I have not had trouble before with both programs using the same *.dat > file. When I reinstalled both programs when all this started, I allowed > them to create a new *.dat file. I don't remmember which was done first. > I'll retry ASAP. > Thanks again > Howie >
The option for Mozilla 0.9.7 should be in a similar location as that of Netscape 6 (Edit | Preferences | Advanced | System). Uncheck EVERYTHING in those boxes and select 'OK' to save. Then File | Exit. One other thing to remember is that if you have Quick Launch enabled in either app, this could also be causing your problem. Go to Edit | Preferences | Advanced and verify Quick Launch is not selected in Mozilla. If it is, deselect it, Exit Mozilla and restart your computer to remove Mozilla completely from memory. Finally, I have noticed that after I exit Netscape (or Mozilla) that even if Quick Launch is off, a small portion of the program still resides in memory and is only cleared after the next reboot. Keep that in mind when using both apps during a Windows 'session'. [z]
