Zack wrote: > On 01/05/2002 5:20 PM, Howard M. Stark wrote: > >> Zack wrote: >> >>> On 01/03/2002 3:58 PM, Howard M. Stark wrote: >>> >>>> I am double posting this appeal for help. >>>> >>>> I have recently developed a problem with N6 mail. I believe it >>>> relates to interactions with Mozilla. When I try to set N6 as the >>>> default mail tool I get the following message: >>>> >>>> "Netscape 6 Mail could not could not be set as the default mail >>>> application because a registry key could not be updated. Verify with >>>> your system administrator that you have write access to your system >>>> registry, and then try again." >>>> >>>> Mozilla mail works just fine. >>>> >>>> If I try to send mail from N6 I get a similir message saying that >>>> the outgoing server cannot be acessed or something like that. It >>>> then asks to see my system admin. >>>> >>>> I am on a PC using W98SE. There is no network or system administor. >>>> I also use various Mozilla 0.9.7 and recent nightlies. I believe the >>>> problem began when I started using M200112308. The various Mozilla's >>>> & N6 use the same preferences. >>>> >>>> In the past, I was able to move back and forth between mail tools >>>> wwithout a problem. Now N6 does not work but Mozilla 0.9.7 does. I >>>> have reinstalled both and allowed a new mozver.dat file to be >>>> created. It did not help. >>>> >>>> Does anyone know what to do next. >>>> >>>> Thanks >>>> >>>> Howie >>>> >>> >>> Are you attempting to run both Netscape 6 and Mozilla 0.9.7 at the >>> same time? Running both apps *simultaneously* (both are loaded) may >>> lock the registry key that Mozilla needs access to. Bring up your >>> Task Manager (press CTRL+ALT+DEL) and check to see if only one of the >>> programs appear. >>> >>> Another solution might be to DE-select the option in Mozilla to make >>> 0.9.7 the default mail client. Then, close Mozilla and restart your >>> computer. Start Netscape 6 and use Edit|Preferences to make Netscape >>> your default mail app. >>> >>> If that doesn't work, it may be related to both programs accessing >>> the same *.dat file (which would not be good). I always keep only one >>> version of Mozilla/N6 on my system at a time, and completely >>> uninstall an older build before installing a newer one. By doing so I >>> rarely experience any of the problems that many others here in the >>> newsgroups claim to have. >>> >>> [z] >>> >> >> Zack, thanks for the reply. I have checked only one application is >> running. I can't find how to deselect the option which makes M9.7 the >> default mail client; where do I go? >> >> I have not had trouble before with both programs using the same *.dat >> file. When I reinstalled both programs when all this started, I >> allowed them to create a new *.dat file. I don't remmember which was >> done first. I'll retry ASAP. >> Thanks again >> Howie >> > > The option for Mozilla 0.9.7 should be in a similar location as that of > Netscape 6 (Edit | Preferences | Advanced | System). Uncheck EVERYTHING > in those boxes and select 'OK' to save. Then File | Exit. > > One other thing to remember is that if you have Quick Launch enabled in > either app, this could also be causing your problem. Go to Edit | > Preferences | Advanced and verify Quick Launch is not selected in > Mozilla. If it is, deselect it, Exit Mozilla and restart your computer > to remove Mozilla completely from memory. > > Finally, I have noticed that after I exit Netscape (or Mozilla) that > even if Quick Launch is off, a small portion of the program still > resides in memory and is only cleared after the next reboot. Keep that > in mind when using both apps during a Windows 'session'. > > [z] >
I got it. Once again thanks. Howie
