Rene ALBERT wrote: > Edward Buck wrote: > >> I've been using netscape mail without problems for some time. >> Suddenly, the most unthinkable of problems happened to me today. All >> messages in my inbox suddenly disappeared! > > > Did you ever recreate your (or call for another) profile ? > This could explain. >
I'm not sure what you mean by recreating the profile, but the profile itself was originally created with the Profile manager. I also used the mail account settings to create the mail accounts. The only manual changes I made to the profile was to add my existing mail account files (e.g. under 'Mail') so that my older messages and folders are accessible. I'm assuming that the mail files themselves, i.e. inbox or sent, can be moved from profile to profile without problems. This has worked for me in the past, e.g. moving from Netscape 4.7 to 6.2. I did not copy any of the *.msf files over since these are reproduced automatically by the system. In summary, I'm not sure that there was anything wrong with my profile. I've noticed that a few other folks have had similar fates with their inboxes, where a compact job would go unfinished, leaving an empty inbox and a sometimes empty, sometimes not nstmp directory behind. If this is indeed a problem, has this problem been identified as a bug? Having recently lost hundreds of messages to this problem, I hope that a fix or workaround is at least being considered. In the meantime, I suggest that users disable automatic compacting until more is known about this problem. At least for users of mozilla mail 0.9.4 included with Netscape 6.2.1. Here are some more details for those interested: Platform: AMD Athlon XP 1700 w/512 MB memory OS: Windows 2000 SP2 Mail: Netscape 6.2.1/Mozilla 0.9.4.1 Affected accounts: 2 out of 6 mail accounts Symtom: empty(deleted) inbox and empty nstmp directory after folder compacting Mail type: all POP3 accounts
