On Fri, 3 Dec 1999, DeRobertis wrote:
> There is no one with a clue at NSI... your best bet is probably to do
> voodoo rituals. Ask NANOG about it sometime :(

Oh, there's plenty of clue there; they've all been assigned to NSI's
Premier Partners.

Rule #1 of dealing with NSI: never -ever- try to get something done via
email. Submit your DOMAIN MODIFY template, get a tracking number back, and
give them a call. Hold times are actually reasonable these days, and it's
worth the long distance.

For reference (since their website doesn't seem to display this anymore),
the phone number to call for support is (703) 742-4777.

-- 
Edward S. Marshall <[EMAIL PROTECTED]>          http://www.xnet.com/~emarshal/
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