On Fri, Feb 25, 2005 at 09:11:06AM -0800, Ian Forde exclaimed: >On Fri, 2005-02-25 at 10:03 -0700, Ryan wrote: >> So I take my digital cable box to the Cable One office in Boise ID. The >> lady says she doesnt know what firewire or 1394 connecters are and shows >> me their "latest" box which doesnt have one. So I figure it will be >> easier to speak with a tech; so I go home and call and ask if they have >> 1394 enabled boxes. The lady doesnt know and connects me to a tech, he >> says that they do have them (at the office I was at) but that they dont >> support them. I said "If I come down can I get one?" and he says yes. >> SO, I go down there and talk to a completely different lady. Again she >> doesnt know what firewire is. I told her I spoke with <techs name> and >> he said they have them. She dissapears to the back and says it will cost >> me $10 more a month to have a box with firewire because only their DVR >> boxes have them. I pulled out the fcc document and said that they need >> to order me one. She took the FCC doc to the manager and they came back >> and said "No we dont have to provide you with one". >> >> I should be able to get one at no extra cost right? > >I don't know about that... I'm paying $5 more a month for mine...
Interesting, I thought if I was trading my old one in (which is one of the 2 I get for free) that they would have to give me it for free (since its still 1 of the 2 I get for free). $10 a month is pretty steep, I suppose Ill have to think about it.
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