Hi Angie, Did you pay for the Sunflower by credit card? If you did so and they keep messing with you as far as getting refund, call your credit card company and have the charge put into dispute unless they resolve the issue. Face it who has more power and financial clout, you or the credit card company? In the last 20 years I had to do this twice and it came out in my favor both times. If you are in the right (which it sounds like you are) you should be able to have this resolved promptly.
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