I do not use a chair like this so this might not work (but) why couldn't you 
run 
your cleaner through the pipes for the last 10 min of the service. While you 
are 
painting the toes or something. Maybe this would not run her behind.
 
Angie 




________________________________
From: Susan Mang <[email protected]>
To: [email protected]
Sent: Sun, February 27, 2011 5:22:18 PM
Subject: RE: NailTech:: I need your help

Hi Again.....

I think you just found the key to answering your own dilemma....

it sounds to me like your co-worker is telling you that she thinks her way of 
cleaning the pedi chair is acceptable, and she doesn't want her schedule upset 
so that she can work every hour on the hour.  


It seems to me that there are a couple different things happening between you 
guys, and the hardest part to overcome might be the idea that you both want the 
other person to change the way they're doing things. 


Make it a win/win....(tons and tons of different ideas on this, the more you 
start thinking about what might work, the more they will come to you):

Are you employees or renters?  Do you both have to do things exactly the same, 
or could you do things differently?  Understand that she has been there a long 
time, and (possibly??) done things only her way, and then you come in and want 
to upset the apple cart...doesn't mean what you are saying is wrong....just 
understand her position.   


Is there a way for you to sanitize the pedi chair before your client, without 
making it seem that you are undermining what she does or doesn't do?  


Can you go into your meeting and explain that you both have different ideas on 
how certain things should be done, and see if you can both do things your own 
way?  (perhaps have some ideas on how you would present that to clients if 
asked 
why you do it this way and she does it another way....again, don't undermine 
what she does, just keep in mind that you have your own way you would like to 
do 
it also)

And before I get totally slammed on this....I totally understand your concern 
that the pedi chair needs to be properly sanitized.  Most important to you, FOR 
NOW, is you need to be making sure it is clean for YOUR use.  Don't worry about 
winning the war right now (hopefully the war will come to an end and you both 
can be winners).  Right now pick your most important battle.  For many years, 
many very good nail technicians cleaned the pedi chairs the same way she is, 
because they didn't know any better.  Once you know better, you can do better.  
Keep in mind, it is human nature to be defensive of the way you do something 
when someone tells you that you are doing it wrong.  Let her get over that 
feeling.  Work on being a team player with her, and things will go one of two 
ways....you'll become a team in the nail department, and eventually you can 
give 
her the information she needs so that she'll understand why you stood so firm 
on 
sanitizing the chair "your way", or you'll have to decide if you want to work 
in 
a salon and be that independent with your thinking.

Also....as far as the mini consultation before doing new pedi clients.....why 
is 
she upset that you do this?  You said she thinks it's rude....
rude to who?  Listen to what she's saying..... be open to hearing her....she's 
either telling you why she doesn't do it, or she's saying she does it 
differently than you do, and doesn't agree with the way you're doing it.   
Either way, you will be learning something about her.  Sometimes, it's not that 
people are not open to change, it is just the way the change is presented to 
them.  


It sounds like she has a pretty full appointment book, so there must be things 
she is doing right, either procedurally or personality wise.  Make it a win/win 
for you.....see if you can learn as much from her as you want to teach her.  
Just imagine what a great team you can create if you you both take the best 
from 
each other! 


Good luck with it all, and keep us posted on how it all works out.

Sue 


________________________________
Date: Sun, 27 Feb 2011 15:12:35 -0500
CC: 
To: [email protected]
From: [email protected]
Subject: Re: NailTech:: I need your help


Lynnette,
Thanks!  I printed the state board code for her and the next day she gave me 
the 
Muranos directions, and she told me that we need to go by Murano. I told her 
that state board supersedes manufacters instructions.  In fact, she also told 
me 
that I could sit on the floor and use a footbath and that she would use the 
pedi 
chair. She doesn't want her schedule upset so that she can work every hour on 
the hour.

-----Original Message-----
From: "Lynnette Madden" [[email protected]]
Date: 02/27/2011 02:47 PM
To: [email protected]
Subject: Re: NailTech:: I need your help

Ruby, 
It would be more of an "inconvenience" for her clients to get something from 
not 
cleaning correctly. And your clients, too. You said her clients have fungus. 
Well, there you go. 
There is not much that upsets my stomach, but filthy, disgusting pedi tubs 
does. 
Print up the State Board info and let them know this is UP TO DATE info, not 
directions from 7 years ago. 
Also, the link did not work because the first W was capitalized..
buenos dias,
Lynnette


On Sun, Feb 27, 2011 at 2:25 PM, [email protected] <[email protected]> 
wrote:

Sue,
>Thanks for answering.  I too would like a win/win situation, but my co-worker 
>was very mad over the entire issue.  She went to the owners because she and I 
>don't agree about cleaning the chair.  This topic came up before and she just 
>blew me off.  I went to her yesterday in a calm manner and ask her if we could 
>try and resolve our problem because we never finished our conversasion from 
>the 
>previous day.  After speaking to her she got really mad and told me " I have 
>been here 6 years and built my clientele from nothing and I have to work on 
>the 
>hour every hour and I can not inconvience my client by making them wait ten 
>more 
>minutes to clean".  So, after our disagreement I spoke to one of the owners 
>and 
>she suggested that we all have a meeting. My co-worker is also upset that I 
>have 
>a mini consultation before I do new pedi clients.  She thinks its rude.  I 
>explained to her we need to know if they are having any problems or are 
>diabetic. I have been at the salon there since Aug 2010 and she has been there 
>for 6 years. She has been doing nails for 7 years and I have been doing nails 
>about 8 years. The chair does not have air jets.  I hope i am giving you all 
>the 
>info you need to give my your opinion.
>Thanks!
>Ruby
>
>-----Original Message-----
>From: "Susan Mang" [[email protected]]
>Date: 02/27/2011 01:46 PM
>To: [email protected]
>Subject: RE: NailTech:: I need your help
>
>Hi Ruby,
>
>Would love to give you some input, but wondering a few things first.....
>
>I'm not familiar with the Murano Pedi Chair.....just looked it up online, and 
>am 
>more confused than before about it.  Does it work with
>air jets instead of water jets?  From what I could find online, it looked like 
>it has removable jets....is that accurate?
>
>And...wondering about the meeting....was it at your request?   How long has 
>she/you been working in the salon, and how long has she/you been doing nails. 
>
>I would love to give you some input.....and I think I tend to look at things 
>from a very different perspective than I did in the past.  I try
>find the win/win in every situation.....
>
>Hope to hear back from you....
>
>Sue Mang
>[email protected]
>Louis Anthony Salon
>Buffalo NY
>
>________________________________
Date: Sun, 27 Feb 2011 11:58:12 -0500
>CC:
>To: [email protected]
>From: [email protected]
>Subject: NailTech:: I need your help
>
>
>Hi All!
>Some of you may have heard me voice this matter in the past, but it seems to 
>keep haunting me.  As I was telling Athena and have received her input I would 
>like as many opinions as I can get, because I am having a meeting next week 
>with 
>our salon owners and my co-worker.  At our salon we have a Murano pedicure 
>chair.  Well, the cleaning instructions my co-worker gave me from Murano leave 
>out the part where the tub is filled with water and EPA solution and 
>circulated 
>for ten minutes.  In fact I looked on line and the instructions on line don't 
>match the instructions she gave me.  So, correct me if I am wrong.  I am under 
>the impression that state board instructions would supersede the manufactures. 
>
>After every pedicure she has been rinsing with water and spraying the tub with 
>scrubbing bubbles wiping it down and goes on with the next pedicure.  Her 
>argument is that the Murano doesn't  need to be filled with water and EPA 
>solution circulating for ten minutes, but only at the end of the day.  Well, 
>state board says differently. Please tell me if I'm wrong and an over 
>zealot cleaning fanatic or if I'm going in the right direction. All opinion 
>will 
>be helpful to me.
>
>Other back ground info is that she worked on clients that appear to have nail 
>fungus. She also was using MMA when I started working there and uses the same 
>file on as many clients as she can.
>
>Thanks!
>
>Ruby Walker
>Redlands, CA
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--
Lynnette Madden
Salon 29
229 Main Street
East Greenville PA 18041
215-541-9029
http://www.salon29.net 
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