I haven't commented on this but have been following it. What a great thing...the way it's worked out! I'm happy for you! :)
Michele On Mar 2, 2011, at 10:08 PM, [email protected] wrote: > Well, Ladies. It looks like the problem kinda solved itself. My co-worker > came to me today and said "I know its important to you for us to clean the > pedi chair properly so I will change the way I am cleaning it. I just don't > want us to have any problems". I replied that I wanted everything to be good > between us too, and all has been well. Thanks for all of your input! > Ruby > > -----Original Message----- > From: "Lynnette Madden" [[email protected]] > Date: 02/28/2011 01:21 PM > To: [email protected] > Subject: Re: NailTech:: I need your help Angie/Sue > > GREAT idea, Ruby! > buenos dias, > Lynnette > > On Mon, Feb 28, 2011 at 10:56 AM, [email protected] <[email protected]> > wrote: > Nice idea but she would have to move her client out of the chair, because > there would be no place to put her feet while she pulls the foot plate up and > does all the cleaning. Its not that she is doing things her way she is > missing an entire step in the cleaning procedure according to state board. > I'm sure there will be a win/win solution for us that's way it is important > that I have the right info to discuss with them. I'm sure after the meeting > everything will be fine. Oh, I just got a brainstorm. We all could do this. > When we finish our pedi right before polishing we could have the client use > the restroom like they seem to want to do at that time anyway, and do the > cleaning as they are in the restroom. That way its no awkward. Then it would > be running while they are being polished. What do you gals think of that? It > just might work. > I appreciate all of your input! > Ruby > -----Original Message----- > From: "Susan Mang" [[email protected]] > Date: 02/28/2011 09:43 AM > To: [email protected] > Subject: RE: NailTech:: I need your help > > Angie, > > I thought of this too (I don't use one of these chairs either, so I'm not > sure if that would work or not). > The trouble with that is this: that brings you back to square one, the idea > that Ruby's co-worker > doesn't feel that what she is doing is wrong. If you look at it from the > co-worker's point of view, > she believes that what she is doing is correct, and doesn't want to change > it. > > No matter what solutions you offer her, she likes the way she's doing things > now. And I can under > stand that....don't we all do things in our own ways? I personally don't do > a mini-consultation before a > new pedicure. I talk to them and ask them all that stuff while I'm in the > room, getting them situated in > the pedi chair, etc. I would not want someone to come into the salon where I > work (have been for over 10 > years), and tell me I have to change something. Which doesn't mean someone > new wouldn't have good > ideas....it just means that I feel like I'm doing what works for me. I > understand when it comes to proper > sanitizing that you are dealing with another issue. Obviously this co-worker > has read what the manufacturer > suggests, and she's following that, so she doesn't want to skip > cleanliness/sanitizing all together....which would > be a whole other issue. > > I remember.....years ago when I started doing nails, we weren't licensed in > NY state (yup....been doing nails > a long long long time). When they licensed us, I thought it was a big pain > in the butt. I am certainly > better about sanitization now....but you want to know the funny thing....back > when we used > one file on everyone (yup....that's what we did), we never saw fungus. Go > figure. Perhaps it's because so many > more people get their nails done. Or maybe because there are a lot of people > doing nails and some of them pass > this stuff around. I'd be more likely to believe it's from all the > antibacterial products on the market and so > many people taking antibiotics for every little sniffle, but that's just my > opinion, and I am not in the medical > field. > > I do believe that if you want to find a win/win with people, the first step > is understanding their point of view (even if you > don't agree with them). And build from there. > > My wish for Ruby is a wonderful peaceful working environment! > > Sue > > Date: Sun, 27 Feb 2011 19:39:14 -0800 > From: [email protected] > Subject: Re: NailTech:: I need your help > To: [email protected] > > > I do not use a chair like this so this might not work (but) why couldn't you > run your cleaner through the pipes for the last 10 min of the service. While > you are painting the toes or something. Maybe this would not run her behind. > > Angie > > > From: Susan Mang <[email protected]> > To: [email protected] > Sent: Sun, February 27, 2011 5:22:18 PM > Subject: RE: NailTech:: I need your help > > Hi Again..... > > I think you just found the key to answering your own dilemma.... > > it sounds to me like your co-worker is telling you that she thinks her way of > cleaning the pedi chair is acceptable, and she doesn't want her schedule > upset so that she can work every hour on the hour. > > It seems to me that there are a couple different things happening between you > guys, and the hardest part to overcome might be the idea that you both want > the other person to change the way they're doing things. > > Make it a win/win....(tons and tons of different ideas on this, the more you > start thinking about what might work, the more they will come to you): > > Are you employees or renters? Do you both have to do things exactly the > same, or could you do things differently? Understand that she has been there > a long time, and (possibly??) done things only her way, and then you come in > and want to upset the apple cart...doesn't mean what you are saying is > wrong....just understand her position. > > Is there a way for you to sanitize the pedi chair before your client, without > making it seem that you are undermining what she does or doesn't do? > > Can you go into your meeting and explain that you both have different ideas > on how certain things should be done, and see if you can both do things your > own way? (perhaps have some ideas on how you would present that to clients > if asked why you do it this way and she does it another way....again, don't > undermine what she does, just keep in mind that you have your own way you > would like to do it also) > > And before I get totally slammed on this....I totally understand your concern > that the pedi chair needs to be properly sanitized. Most important to you, > FOR NOW, is you need to be making sure it is clean for YOUR use. Don't worry > about winning the war right now (hopefully the war will come to an end and > you both can be winners). Right now pick your most important battle. For > many years, many very good nail technicians cleaned the pedi chairs the same > way she is, because they didn't know any better. Once you know better, you > can do better. Keep in mind, it is human nature to be defensive of the way > you do something when someone tells you that you are doing it wrong. Let her > get over that feeling. Work on being a team player with her, and things will > go one of two ways....you'll become a team in the nail department, and > eventually you can give her the information she needs so that she'll > understand why you stood so firm on sanitizing the chair "your way", or > you'll have to decide if you want to work in a salon and be that independent > with your thinking. > > Also....as far as the mini consultation before doing new pedi clients.....why > is she upset that you do this? You said she thinks it's rude.... > rude to who? Listen to what she's saying..... be open to hearing > her....she's either telling you why she doesn't do it, or she's saying she > does it differently than you do, and doesn't agree with the way you're doing > it. Either way, you will be learning something about her. Sometimes, it's > not that people are not open to change, it is just the way the change is > presented to them. > > It sounds like she has a pretty full appointment book, so there must be > things she is doing right, either procedurally or personality wise. Make it > a win/win for you.....see if you can learn as much from her as you want to > teach her. Just imagine what a great team you can create if you you both > take the best from each other! > > Good luck with it all, and keep us posted on how it all works out. > > Sue > > > Date: Sun, 27 Feb 2011 15:12:35 -0500 > CC: > To: [email protected] > From: [email protected] > Subject: Re: NailTech:: I need your help > > Lynnette, > Thanks! I printed the state board code for her and the next day she gave me > the Muranos directions, and she told me that we need to go by Murano. I told > her that state board supersedes manufacters instructions. In fact, she also > told me that I could sit on the floor and use a footbath and that she would > use the pedi chair. She doesn't want her schedule upset so that she can work > every hour on the hour. > > -----Original Message----- > From: "Lynnette Madden" [[email protected]] > Date: 02/27/2011 02:47 PM > To: [email protected] > Subject: Re: NailTech:: I need your help > > Ruby, > It would be more of an "inconvenience" for her clients to get something from > not cleaning correctly. And your clients, too. You said her clients have > fungus. Well, there you go. > There is not much that upsets my stomach, but filthy, disgusting pedi tubs > does. > Print up the State Board info and let them know this is UP TO DATE info, not > directions from 7 years ago. > Also, the link did not work because the first W was capitalized.. > buenos dias, > Lynnette > > On Sun, Feb 27, 2011 at 2:25 PM, [email protected] <[email protected]> > wrote: > Sue, > Thanks for answering. I too would like a win/win situation, but my co-worker > was very mad over the entire issue. She went to the owners because she and I > don't agree about cleaning the chair. This topic came up before and she just > blew me off. I went to her yesterday in a calm manner and ask her if we > could try and resolve our problem because we never finished our conversasion > from the previous day. After speaking to her she got really mad and told me > " I have been here 6 years and built my clientele from nothing and I have to > work on the hour every hour and I can not inconvience my client by making > them wait ten more minutes to clean". So, after our disagreement I spoke to > one of the owners and she suggested that we all have a meeting. My co-worker > is also upset that I have a mini consultation before I do new pedi clients. > She thinks its rude. I explained to her we need to know if they are having > any problems or are diabetic. I have been at the salon there since Aug 2010 > and she has been there for 6 years. She has been doing nails for 7 years and > I have been doing nails about 8 years. The chair does not have air jets. I > hope i am giving you all the info you need to give my your opinion. > Thanks! > Ruby > > -----Original Message----- > From: "Susan Mang" [[email protected]] > Date: 02/27/2011 01:46 PM > To: [email protected] > Subject: RE: NailTech:: I need your help > > Hi Ruby, > > Would love to give you some input, but wondering a few things first..... > > I'm not familiar with the Murano Pedi Chair.....just looked it up online, and > am more confused than before about it. Does it work with > air jets instead of water jets? From what I could find online, it looked > like it has removable jets....is that accurate? > > And...wondering about the meeting....was it at your request? How long has > she/you been working in the salon, and how long has she/you been doing nails. > > I would love to give you some input.....and I think I tend to look at things > from a very different perspective than I did in the past. I try > find the win/win in every situation..... > > Hope to hear back from you.... > > Sue Mang > [email protected] > Louis Anthony Salon > Buffalo NY > > Date: Sun, 27 Feb 2011 11:58:12 -0500 > CC: > To: [email protected] > From: [email protected] > Subject: NailTech:: I need your help > > Hi All! > Some of you may have heard me voice this matter in the past, but it seems to > keep haunting me. As I was telling Athena and have received her input I > would like as many opinions as I can get, because I am having a meeting next > week with our salon owners and my co-worker. At our salon we have a Murano > pedicure chair. Well, the cleaning instructions my co-worker gave me from > Murano leave out the part where the tub is filled with water and EPA solution > and circulated for ten minutes. In fact I looked on line and the > instructions on line don't match the instructions she gave me. So, correct > me if I am wrong. I am under the impression that state board instructions > would supersede the manufactures. > > After every pedicure she has been rinsing with water and spraying the tub > with scrubbing bubbles wiping it down and goes on with the next pedicure. > Her argument is that the Murano doesn't need to be filled with water and EPA > solution circulating for ten minutes, but only at the end of the day. Well, > state board says differently. Please tell me if I'm wrong and an over zealot > cleaning fanatic or if I'm going in the right direction. All opinion will be > helpful to me. > > Other back ground info is that she worked on clients that appear to have nail > fungus. She also was using MMA when I started working there and uses the same > file on as many clients as she can. > > Thanks! > > Ruby Walker > Redlands, CA > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > > > -- > Lynnette Madden > Salon 29 > 229 Main Street > East Greenville PA 18041 > 215-541-9029 > http://www.salon29.net > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > > > -- > Lynnette Madden > Salon 29 > 229 Main Street > East Greenville PA 18041 > 215-541-9029 > http://www.salon29.net > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. 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