Hey gang,
I'm thinking of changing my rebalance pricing to reflect the longer
intervals my clients are starting to go in between appointments. I'm
thinking a 2-week, 3-week and 4-week charge. Right now I only have one
price.
My clients currently go between 3-4 weeks successfully. I'm beginning to
see a trend the past few months where they are now calling or messaging me
to push out their appointment by another week or so. When they do finally
come in, they have breaks ("that just happened yesterday!") or lifting, the
nails are unbalanced and just look ugly. Not to mention, I'm seeing the
impact of less revenue. I include 2 free nail repairs at each appointment;
magically they never seem to have more than that.
For those of you who do this successfully, how has it changed your business?
I would like to hear any pros and cons, especially how to positively spin it
for clients. Should I just not shorten the nails so much at each
appointment ? :P
Thanks a bunch.
Laura M.
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