I never thought of that Jess, you're right.  Thanks !

Laura 



-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Jess in WA
Sent: October-29-11 10:55 AM
To: NailTech
Subject: NailTech:: Re: Appointment Stretching

I used to do this years ago.  I ended up having clients come in 1 day short
of the 3 week or 4 week mark so they would not have to pay more.  It became
annoying because they couldn't keep a standing ever and would get frustrated
when their day before the 3 week went away, I would suggest doing a 2 week
price, then a 2.5+week price for $5 more and leave it at that.  I don't do
it anymore because I price now based on 3-4 weeks and if they want to come
in more often thats up to them, but I have very few who come in at 2 weeks
because their nails look too good.  Repairs aren't typically a problem
except for a few and God knows what they do to their nails!!

-Jess

On Oct 29, 9:45 am, "Laura Merzetti" <[email protected]> wrote:
> Hey gang,
>
> I'm thinking of changing my rebalance pricing to reflect the longer 
> intervals my clients are starting to go in between appointments.   I'm 
> thinking a 2-week, 3-week and 4-week charge.  Right now I only have 
> one price.
>
> My clients currently go between 3-4 weeks successfully.  I'm beginning 
> to see a trend the past few months where they are now calling or 
> messaging me to push out their appointment by another week or so.  
> When they do finally come in, they have breaks ("that just happened 
> yesterday!")  or lifting, the nails are unbalanced and just look ugly.  
> Not to mention,  I'm seeing the impact of less revenue.   I include 2 
> free nail repairs at each appointment; magically they never seem to have
more than that.
>
> For those of you who do this successfully, how has it changed your
business?
> I would like to hear any pros and cons, especially how to positively 
> spin it for clients.   Should I just not shorten the nails so much at 
> each appointment ? :P
>
> Thanks a bunch.
>
> Laura M.

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