Dawn, maybe you could try a little hand massage while the client is having the other services done and then offer the discount.
Maureen Solan --- On Wed, 1/4/12, Debbie Doerrlamm <[email protected]> wrote: From: Debbie Doerrlamm <[email protected]> Subject: Re: NailTech:: in a funk...need some inspiration. To: [email protected] Date: Wednesday, January 4, 2012, 2:11 PM Dawn.. the first thing that popped at me was is there a possibility you are offering too many choices it's confusing for the consumer? You know that old KISS thing?? Maybe you could offer them a discount on their first service to see how much better your work is.. I would not dis the other places though, but tell them the positives about coming to you - sanitation, education all that good stuff.. Debbie At 01:55 PM 1/4/2012, you wrote: Hi Everyone.... Now that the holidays are over.. I'm looking at my book....blah!! Yes I know its a quiet time as people get back to reality from the holidays but I need some help myself getting back my nail passion. Part of me is kinda frustrated on the NSS salon competition... and hearing clients that come in for hair etc..."well I just go down the street for nails cuz its less money". I know this is competition that won't go away and has been around for years. But lately I have seen a decline of NEW clients, my old faithful clients are staying strong so I would hate to say its because of my work, Ive been in the industry for 16+ years and offer everything from Gel manicures/ pedis to Minx to Pink and Whites/gels and acrylics and stay up on the latest. But when I see people come in and drop money for eyelash extensions, highlights and wear "those other" salons nails... I mean we all know what they look like..its frustrating cuz they won't even give ya a try. GRR. I mean why do we, who are well educated and have certificates after certificates of extra trainings have to explain ourselves but clients can easily walk in the other salons, sit down and not ask a question cuz their prices are "cheaper". Then Im thinking if I need to do something else to add to my nail menu... I have my cosmetology license so my options are open for other services... I just haven't picked up hair scissors in years... but maybe extensions? Who knows... Does anyone else do something other then nails in the salon? Thanks for listening... sorry if im in a funk. Much nail love!! Dawn -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. Regards, Debbie ^v^ ^o^ //\o/\\ ^o^ ^v^ Webmaster - System Admin [email protected] (AIM - NailGdsss, GTalk wkdwich p-631-213-1843) Ronkonkoma, NY & Rocky Mount, VA ONLINE STORE http://www.beautytech.com/shoppe www.beautytech.com for Professionals www.beautytech.INFO for Consumers -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
