Give them a free manicure and make it the best manicure they've ever had!  Give 
your co-workers a pedicure...let them tell their clients how wonderful their 
feet feel.  March will be here before we know it!  :  )
 
Terri

From: Dawn Forenzo <[email protected]>
To: "[email protected]" <[email protected]> 
Sent: Wednesday, January 4, 2012 1:34 PM
Subject: Re: NailTech:: in a funk...need some inspiration.


Maybe I offer too much in the nails but I love staying on top of the latest. :) 
I do chat with the clients when they are here getting other services but they 
just don't seem they want to hear it. Maybe the discount for 1st time appts. 
Might work. I'll try it.

Thanks
:) 



Sent from my iPhone

On Jan 4, 2012, at 2:11 PM, Debbie Doerrlamm <[email protected]> wrote:


Dawn.. 
>
>the first thing that popped at me was is there a possibility you are offering 
>too many choices it's confusing for the consumer? You know that old KISS 
>thing??
>
>Maybe you could offer them a discount on their first service to see how much 
>better your work is.. I would not dis the other places though, but tell them 
>the positives about coming to you - sanitation, education all that good stuff..
>
>Debbie
>
>
>At 01:55 PM 1/4/2012, you wrote:
>
>Hi Everyone....
>>
>>Now that the holidays are over.. I'm looking at my book....blah!! Yes
>>I know its a quiet time as people get back to reality from the
>>holidays but I need some help myself getting back my nail passion.
>>Part of me is kinda frustrated on the NSS salon competition... and
>>hearing clients that come in for hair etc..."well I just go down the
>>street for nails cuz its less money". I know this is competition that
>>won't go away and has been around for years. But lately I have seen a
>>decline of NEW clients, my old faithful clients are staying strong so
>>I would hate to say its because of my work, Ive been in the industry
>>for 16+ years and offer everything from Gel manicures/ pedis to Minx
>>to Pink and Whites/gels and acrylics and stay up on the latest. But
>>when I see people come in and drop money for eyelash extensions,
>>highlights and wear "those other" salons nails... I mean we all know
>>what they look like..its frustrating cuz they won't even give ya a
>>try. GRR. I mean why do we, who are well educated and have
>>certificates after certificates of extra trainings have to explain
>>ourselves but clients can easily walk in the other salons, sit down
>>and not ask a question cuz their prices are "cheaper".
>>
>>Then Im thinking if I need to do something else to add to my nail
>>menu... I have my cosmetology license so my options are open for other
>>services... I just haven't picked up hair scissors in years... but
>>maybe extensions? Who knows... Does anyone else do something other
>>then nails in the salon?
>>
>>
>>Thanks for listening... sorry if im in a funk.
>>
>>Much nail love!!
>>Dawn
>>
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>Regards,
>Debbie  ^v^  ^o^  //\o/\\ ^o^  ^v^  Webmaster - System Admin
>
>[email protected] 
>(AIM - NailGdsss, GTalk wkdwich p-631-213-1843)
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>
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