I don't usually comment but I have to share a quote I saw on a truck in traffic the other day it seems to apply to all the Gel talk...
Quality doesn't cost it pay. Needless to say this goes for all of us because we shouldn't have to under cut who we are when we are the ones doing quality work! Crystal Illinois Sent from my iPhone On Nov 8, 2012, at 12:59 AM, [email protected] wrote: > Sigh.. it goes on and on... I have had them INSIST that what they are wearing > ARE "GEL NAILS" when I can plainly see that they are NOT! I ask them, " Did > they use a brush to dip into a liquid, then a powder then put it on your > nails?" And they say, "Yes! That is what they did! Gel nails!" really... > Then I point out that "Gel Nails" are done with clear "karo syrup" looking > stuff, and show them either a bottle or a small pot of gel. I tell them that > unless they actually put "karo syrup" stuff on their nails, and then had them > put them under a UV light, most likely they are NOT wearing "gel nails!" I > inform them that it doesn't count that they had them put their hands under a > lamp at the very end, that the "gel nails" have to cure each coat as it is > applied. > > "SOME MONEY IS NOT WORTH THE TROUBLE IT BRINGS".... > > JMHO, > Pam > Nail Designs > Ohio > > > > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On Behalf > Of Katherine Fahrig > Sent: Tuesday, November 06, 2012 12:55 PM > To: Google Groups > Subject: NailTech:: What to say to clients who think that an NSS salon nails > are beautiful? > > Hey Techies, > > I have a client who used to be a regular gel client until she moved to > Florida last year. She now comes to me 3 or 4 times a year. It wasn't a > problem until this visit. She showed up with NSS, substandard, horrible > acrylic nails that are yellowing and have fill lines. She went on and on > about how she found a new salon that is so beautiful and the guy she goes to > is so up to date on all the latest things and does such beautiful work. I'm > looking at horrible, yellow, fill lines and acrylic ( she was told that it > was the new powder gel that they were using ) and I want to scream! I > pointed out the yellowing and the fill lines, she acknowledged them and then > said something about "taking it all off" for her fill. I told her that she > would have to soak them off for about an hour and then I would do a full > set, for the price of a full set. She said that they just pulled them off, > no hour wasted soaking them off. I had to keep my head down so she could not > see the horror on my face. > > What do you say to someone when presented with this kind of mess? I did not > have the time to soak them off and do a full set, so, I did not push her to > do so. I told her that it was acrylic on her nails and she said that it was > powder gel, didn't I know about it? I explained that it was not powder gel > it was acrylic and she still insisted that they said it was gel so it is > gel. I stopped short of telling her that they are lying rat finks because > she went on and on about how much she liked the salon and the "guy" who does > her nails and the conversation was quickly turning into an argument with my > client defending her "guy's" flat out lies! > > I'm still trying to get my hormones in balance so I could use some advice as > to what to say and what not to say. In general I do not bad mouth anyone > else's work, but, what do I do when someone is lying their but off and the > client believes them over me? I have certificates on the wall that prove my > advanced education and she's heard me go on and on about all the > conventions, continuing education, this mailing list, industry web sites and > trade publications that I've gotten all my information from for 25 years and > she still believes that lying sack of *~#t!!!!! Sorry, I fell into name > calling.....not sorry he is a lying sack of _____. > > She was a good client for about a year before she moved to FL, I educated > her while she was in my chair and now she seems to have forgotten all of it. > On her way out she saw my old ProFinish two hand uv lamp and exclaimed, > "that's what they have, the new two hand lamp! What do you use it for?" I > told her that that lamp is a least 15 years old and useless except to get > regular polish clients to sit still for 4 minutes. She looked confused, but, > said nothing more. > > I thought about booking 2 hours for her next appointment and soaking the ac > off and putting on a new set of gels so she would be reminded of how they > should look, but, if I'm doing all that work, I'm getting paid for a full > set and she would not agree to that. Besides, she saw my nails and the > clients before and after her with beautiful, clear, non yellow, no fill > lines, gel nails. Maybe she listened and noticed more than she admitted to > and she will find a new salon in FL that actually does gels, not acrylic > (that turns yellow) with a gel overlay. > > So, Techies, I did a little venting, now, what do you all say to clients who > come in with NSS nails and tell you how beautiful that are? > > Katherine > Nails at Panache > St. Louis, MO > Sent from my iPad > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. > > -- > You received this message because you are subscribed to the Google Groups > "NailTech" group. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/nailtech?hl=en. -- You received this message because you are subscribed to the Google Groups "NailTech" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/nailtech?hl=en.
