Hello Bridge
The absurdity of all this, is that no-one has stated that they have even
e-mailed Olli ([EMAIL PROTECTED]) to ask him about this.
Although people have bought from Active, their status is unknown. Active don't
even write the software, Vapor does. Asking vapor directly (Olli is very
responsive) should have been the prudent thing to do. Don't assume they are
on the list reading every mail when they are coding.
Yes, they do post, but there are ways of doing that by the list maintainer.
I've copied this to Olli to make him aware of this thread.
-----------------------------------
On 05-Jan-00, you wrote:
> Dear Amiga Format,
>
> A serious issue has arisen which I feel yourselves, the Amiga
> Community and others should be aware of.
>
> People who bought Netconnect 2 less thatn one year ago are having to
> pay about �30 in an upgrade fee to get Netconnect 3 in order than
> Microdot II mailer program is made year 2000 compatible. Admittedly
> the fee includes updates to the other programs but it seems ludicrous
> that if all that is wanted is the Y2K bug fix (noting it is a bug fix
> and not an update that Netconnect 2 users want) one is still expected
> to pay �30.
>
> Myself and others have raised this issue on [EMAIL PROTECTED]
> mailing list but Active Technologies have failed to reply. I would
> appreciate it if you could contact them (every time I email their
> "support" address I get no reply) and see what their position is.
>
> Note that we are not asking for free upgrades to Netconnect 3 from
> version 2 - we just want the bug fix.
>
> Enclosed below is a quote from the mailing list which highlights the
> main reason an update is due to Netconnect 2 for free. "If there any
> bug-fixes you receive updates" was in Active Technologies
> advertisement in Amiga Format but they have failed to deliver the Y2K
> bug fix to Netconnect 2 users. I'm sure Trading Standards would be
> interested to here that in August 1999 Netconnect 2 was on sale and
> the "free bug fixes" have never appeared.
>
> I am copying this email to Active Technologies and
> [EMAIL PROTECTED] as this is a major issue affecting a large number
> of people.
>
> Thankyou for your time.
>
> -Bridge Deady
>
>> When I bought Netconnect2 9 months ago I bought "11 commercially
>> licensed internet programs which would cost �150 if bought separately"
>>
>> Also Netconnect2 was advertised as having "all the core commercial
>> programs licensed for you" and another quote "if there any bug-fixes
>> you receive updates"
>>
>> MD-II 1.4.4 was a bug-fix and free to all registered MD-II users, even
>> pre release 1.2 users. I bought a commercially licensed product and
>> expect the same level of support as other users.
>>
>> The fact that Netconnect users got the programs at a very good price
>> is totally irrelevant, Vapor still use price discounting for multiple
>> registrations. We all paid for the same license and therefore must be
>> entitled to the same support, legally as well as morally.
>>
>> The only way that this could not be the case is if Netconnect users
>> have been misled into thinking that they were paying for a license
>> that they were not actually getting. I am not suggesting for a moment
>> that the latter is the case, but it could be quite messy if it were.
> _____________________________________________________________
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> message to <[EMAIL PROTECTED]>
>
>
------------------------------------------------
Regards...Martin
--
A mother takes twenty years to make a man of her boy,
and another woman makes a fool of him in twenty minutes.
-- Frost
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