Thank you Martin
Your point is extremely well taken:)
-Bridge
> Hello Bridge
>
>
> The absurdity of all this, is that no-one has stated that they have even
> e-mailed Olli ([EMAIL PROTECTED]) to ask him about this.
> Although people have bought from Active, their status is unknown. Active don't
> even write the software, Vapor does. Asking vapor directly (Olli is very
> responsive) should have been the prudent thing to do. Don't assume they are
> on the list reading every mail when they are coding.
> Yes, they do post, but there are ways of doing that by the list maintainer.
>
> I've copied this to Olli to make him aware of this thread.
>
> -----------------------------------
>
> On 05-Jan-00, you wrote:
>
> > Dear Amiga Format,
> >
> > A serious issue has arisen which I feel yourselves, the Amiga
> > Community and others should be aware of.
> >
> > People who bought Netconnect 2 less thatn one year ago are having to
> > pay about �30 in an upgrade fee to get Netconnect 3 in order than
> > Microdot II mailer program is made year 2000 compatible. Admittedly
> > the fee includes updates to the other programs but it seems ludicrous
> > that if all that is wanted is the Y2K bug fix (noting it is a bug fix
> > and not an update that Netconnect 2 users want) one is still expected
> > to pay �30.
> >
> > Myself and others have raised this issue on [EMAIL PROTECTED]
> > mailing list but Active Technologies have failed to reply. I would
> > appreciate it if you could contact them (every time I email their
> > "support" address I get no reply) and see what their position is.
> >
> > Note that we are not asking for free upgrades to Netconnect 3 from
> > version 2 - we just want the bug fix.
> >
> > Enclosed below is a quote from the mailing list which highlights the
> > main reason an update is due to Netconnect 2 for free. "If there any
> > bug-fixes you receive updates" was in Active Technologies
> > advertisement in Amiga Format but they have failed to deliver the Y2K
> > bug fix to Netconnect 2 users. I'm sure Trading Standards would be
> > interested to here that in August 1999 Netconnect 2 was on sale and
> > the "free bug fixes" have never appeared.
> >
> > I am copying this email to Active Technologies and
> > [EMAIL PROTECTED] as this is a major issue affecting a large number
> > of people.
> >
> > Thankyou for your time.
> >
> > -Bridge Deady
> >
> >> When I bought Netconnect2 9 months ago I bought "11 commercially
> >> licensed internet programs which would cost �150 if bought separately"
> >>
> >> Also Netconnect2 was advertised as having "all the core commercial
> >> programs licensed for you" and another quote "if there any bug-fixes
> >> you receive updates"
> >>
> >> MD-II 1.4.4 was a bug-fix and free to all registered MD-II users, even
> >> pre release 1.2 users. I bought a commercially licensed product and
> >> expect the same level of support as other users.
> >>
> >> The fact that Netconnect users got the programs at a very good price
> >> is totally irrelevant, Vapor still use price discounting for multiple
> >> registrations. We all paid for the same license and therefore must be
> >> entitled to the same support, legally as well as morally.
> >>
> >> The only way that this could not be the case is if Netconnect users
> >> have been misled into thinking that they were paying for a license
> >> that they were not actually getting. I am not suggesting for a moment
> >> that the latter is the case, but it could be quite messy if it were.
> > _____________________________________________________________
> > NetConnect mailing list. To unsubscribe, send an 'unsubcribe'
> > message to <[EMAIL PROTECTED]>
> >
> >
>
> ------------------------------------------------
>
> Regards...Martin
> --
>
> A mother takes twenty years to make a man of her boy,
> and another woman makes a fool of him in twenty minutes.
> -- Frost
>
>
> _____________________________________________________________
> NetConnect mailing list. To unsubscribe, send an 'unsubcribe'
> message to <[EMAIL PROTECTED]>
>
>
--
http://www.mythicz.u-net.com | DT-MUD:sunsite.auc.dk:4242
Amigan | Vegan | KOSHan - http://kosh.convergence.org
Yes this email client is NOT Y2K complient - blame it on no update for
Netconnect2 (and �30 for the update when I just want to fix the bug is
excessive!)
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