>
> > Clearly you've since upgraded to a new version, many times over.
>
> No. I downloaded one from the ftp site and it failed to install properly,
or
> I failed to rename it properly.
> It seemed/seems to me that this is what one can expect from the Amiga
marketplace
> so I gave up and bought a PC. One thousand eight hundred pounds.
Erm... I have a PC too. You can expect to see even more "download to
upgrade" software - games especially (Falcon 4, Half-Life, Unreal
Tournament, Battlezone 2, etc.) are now often released in a state that has
to be patched and upgraded in order to work properly on most systems.
Giving up on one download does not bode well for your life in the PC market,
expect many such cases. Oh, and I hope you got a decent (and useful) spec.
of PC for that amount of money (far too much, unless you got piles of
extras - CDRW?).
> > So it's not
> > as if having a new CD with a working Voyager 3 pre-release 3 is going to
> > make you happy?
>
> "Happy"? I have been robbed. Were it not for a dodgy business setup
whereby
> Active is not a proper company and to push for my rights might make you
personally
> bankrupt my insurance would enable me to pursue you through the courts at
no expense.
> You might have tried that with *your* defaulting supplier.
This may stand up depending on what you were actually sold. If you have
been sold a licence to use the NetConnect suite, then that is what you have
received. Software is sold on a user licence basis usually, therefore the
NetConnect 3 key allows you to access the majority of Vapor software
legitimately. If you read any of the many "open-source" licences, the
majority only cover your rights to see the source and use it - most of them
do not allow you to *own* the actual source.
> > Don't tell me I should re-do the CD with the latest
> > versions, and supply that, that would be classed as a v3.1, and warrant
a
> > very slight 'to cover manufacturing costs' payment.
>
> Have you polled your disappointed customers on this option?
I would like a replacement uber-CD that would be redundant in 3 months too,
but I can just as easily use my CDRW to make a backup of my existing one
with the up-dates... (maybe an idea for Chris? But it does require a great
deal of time and effort to produce large numbers - I remember when you
provided the up-dates for NC2, and the large amount of effort you had to
invest, reducing your ability to do tech. support.).
> exasperation at you yet again attacking your customers in public.
> "I am a businessman" I recall you posting long ago..
Most of the attacking posts I have seen on this mailing list have been
started by irate customers. Certainly, the customer has many rights, but
Chris is only human, with human tolerance levels.
All the best, I hope you have better luck,
Glenn Davidson | [EMAIL PROTECTED]
[ http://www.panloaf.force9.co.uk ]
"You won't know what hit you...
...especially if it's gooey."
_____________________________________________________________
NetConnect mailing list. To unsubscribe, send an 'unsubcribe'
message to <[EMAIL PROTECTED]>
