I would stick with Comcast. Their service is MUCH faster than DSL. Here is the trick to getting a lower bill. I just did this a couple months ago.
Call Comcast and ask for the customer retention dept. They will try to argue with you and see if they can help you with your problem. Stick to your guns and tell them that you only want to speak to the customer retention dept. Once you get transferred to customer retention, tell them that you are very dissatisfied with the cost of keeping their service and you're considering DSL and moving your TV service to Dish Network (which has a partnership with ATT). Tell them that you would like to see what they can do for you, to keep your business. I made that call 2 months ago and they cut $35/month off my bill, for six months, basically giving me the same rate that they would give a new customer. In 6 months, when my bill goes up again, I'll call and gripe again. Chris On Mon, Feb 2, 2009 at 3:20 PM, xor <[email protected]> wrote: > > I currently have Comcast cable as an internet provider, and have had > Comcast for the better part of 10 years. > > Currently AT&T is offering a $125 rebate to anyone who switches to one > of their DSL packages. In addition they are offering $100 to > subscribe to their DSL Ultra package or better. > > I currently have landline service with AT&T, so I qualify for the > rebates. > > DSL Ultra is 1.5 Mbs up and 256 down. ($33/mo) > DSL Extreme is 3 Mbs up and 384 down. ($38/mo) > DSL Extreme 6 is 6 Mbs up and 512 Kbps down. ($43/mo) > > I'm thinking the middle DSL Extreme would be sufficient. > > With $225 in rebates, would it be worth the switch to DSL, or should I > just keep Comcast & be happy with it. Each month the $43 bill from > Comcast comes in & it seems a bit steep. > > Also, I've heard that Comcast will drop your rate for a few months if > you call them & want to drop their service. Is that true? > > > > > > > --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "NLUG" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [email protected] For more options, visit this group at http://groups.google.com/group/nlug-talk?hl=en -~----------~----~----~----~------~----~------~--~---
