Thank you to all for your replies. I will try to answer as much as I can to 
paint a more compete picture. Yes, our IT department is small for a school 
system with 11,800 students. Most of us, myself included, are teachers who were 
pretty tech saavy and pulled from the classroom. We are hired this way because 
the way our rules of operation are at present anyone working without a 
teacher's license would be stuck at teacher's aide pay and no benefits. Nedless 
to say, we do not attract talent in our department on that. Somehow we make it 
all work on no training and no other experience. I have been doing this job 
since 1997. I came into the job as a Mac tech and am now the data admin for our 
student management system--PowerSchool.

We are acctually using the free version of VMware on a few of our boxes and 
some of the servers I maintain are virtual. I can functioin in this 
environment, but I would love to have a deeper understanding of how it all 
works. I feel we could do so much more if we only knew how.

I began to dig into Linux after Apple made the jump to UNIX in Mac OS X. I have 
enjoyed it and learned a lot, but I suffer from not having any background and 
not having many ways to put what I learn into practice. This is at the root of 
my plea for help. I see things I want to do for our school system and see how I 
could accomplish it, but trying to set things up given my level of inexpertise 
is a frustratingly slow process.

Take the email goals I mentioned as an example. Our email is hosted by 
RackSpace through our ISP. For the most part that works just fine. My boss uses 
Mailman to send email out to all users in our school system. It is hoosted by 
someone else and we will lose it soon. We have to do something. Additionally, 
PowerSchool sends out mass email to parents as progress reports. This can 
happen daily, weekly, or monthly (parent's choice). RackSpace doesn't like this 
and says we are spamming because it violates their user agreement. 
Communication with parents is an important part of doing business for us and 
this is definitely not spam. It's also not anything like you would use Mailman 
or MailChimp for because each progress report is individualized for each 
student with their particulat claasses and assignments listed.

I really need to set up a mail server just to handle the mail from PowerSchool 
and our internal list serv. I somehow got one up and running, but how do I 
harden it so that someone doesn't relay from it? How do I keep everything 
backed up in case we have hardware failure and I need to restore? What in the 
world do all those logs mean when I look at them to see if things are running 
normally or not? I could go on.

The heart of my queestion is this: will someone please teach me to fish?

Joe

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