So troubleshooting this without a dump of the spooler when the issue is occurring is going to be hard, IMO. I'm willing to look at the dump, but full disclosure it's been like five years so I can't promise I'll produce anything for you.
Thanks, Brian Desmond [email protected] w – 312.625.1438 | c – 312.731.3132 > -----Original Message----- > From: [email protected] [mailto:[email protected]] > On Behalf Of Kurt Buff > Sent: Wednesday, July 17, 2013 6:15 PM > To: [email protected] > Subject: [NTSysADM] Odd spooler issue > > All, > > I've got a little head scratcher, and would appreciate any insight folks might > have. > > Printer Server: Win2k8 R2, fully patched VM running on vSphere 5 (recently > gone > from 5.0 to 5.1, the problem began on the earlier > version.) > > Problem: Print jobs from our installation of Epicor Avante to various > printers (an > HP 2055 and several models of Zebra printer) hosted on the printer server, > will > intermittently hang in the print queue. Delay will range anywhere from 1.5 - 2 > minutes, and they they'll print. I can see the jobs in queue, just sitting > there (they > have a status of 'printing', but do nothing.) > > I am seeing nothing in the event viewer for the printer server that looks > relevant, > and certainly no warnings or errors. Neither memory nor CPU spike > > The Avante server is running Win2k3 R2. > > The problem disappears and reappears a couple of times a week. > > Thoughts? > > Kurt > >
