I might well take you up on that offer next week. Currently am unable to reproduce, as the folks complaining about it are out of the office.
Plus, I spent a fascinating bit of time last night troubleshooting a problem with our VNXe, which deserves an email all it's own. I'm going to set a reminder for this problem for next week, and see what I can dig up. Kurt On Thu, Jul 18, 2013 at 3:23 PM, Brian Desmond <[email protected]> wrote: > So troubleshooting this without a dump of the spooler when the issue is > occurring is going to be hard, IMO. I'm willing to look at the dump, but full > disclosure it's been like five years so I can't promise I'll produce anything > for you. > > > > Thanks, > Brian Desmond > [email protected] > > w – 312.625.1438 | c – 312.731.3132 > >> -----Original Message----- >> From: [email protected] [mailto:[email protected]] >> On Behalf Of Kurt Buff >> Sent: Wednesday, July 17, 2013 6:15 PM >> To: [email protected] >> Subject: [NTSysADM] Odd spooler issue >> >> All, >> >> I've got a little head scratcher, and would appreciate any insight folks >> might >> have. >> >> Printer Server: Win2k8 R2, fully patched VM running on vSphere 5 (recently >> gone >> from 5.0 to 5.1, the problem began on the earlier >> version.) >> >> Problem: Print jobs from our installation of Epicor Avante to various >> printers (an >> HP 2055 and several models of Zebra printer) hosted on the printer server, >> will >> intermittently hang in the print queue. Delay will range anywhere from 1.5 - >> 2 >> minutes, and they they'll print. I can see the jobs in queue, just sitting >> there (they >> have a status of 'printing', but do nothing.) >> >> I am seeing nothing in the event viewer for the printer server that looks >> relevant, >> and certainly no warnings or errors. Neither memory nor CPU spike >> >> The Avante server is running Win2k3 R2. >> >> The problem disappears and reappears a couple of times a week. >> >> Thoughts? >> >> Kurt >> >> >

