I might well take you up on that offer next week.

Currently am unable to reproduce, as the folks complaining about it
are out of the office.

Plus, I spent a fascinating bit of time last night troubleshooting a
problem with our VNXe, which deserves an email all it's own.

I'm going to set a reminder for this problem for next week, and see
what I can dig up.

Kurt

On Thu, Jul 18, 2013 at 3:23 PM, Brian Desmond <[email protected]> wrote:
> So troubleshooting this without a dump of the spooler when the issue is 
> occurring is going to be hard, IMO. I'm willing to look at the dump, but full 
> disclosure it's been like five years so I can't promise I'll produce anything 
> for you.
>
>
>
> Thanks,
> Brian Desmond
> [email protected]
>
> w – 312.625.1438 | c – 312.731.3132
>
>> -----Original Message-----
>> From: [email protected] [mailto:[email protected]]
>> On Behalf Of Kurt Buff
>> Sent: Wednesday, July 17, 2013 6:15 PM
>> To: [email protected]
>> Subject: [NTSysADM] Odd spooler issue
>>
>> All,
>>
>> I've got a little head scratcher, and would appreciate any insight folks 
>> might
>> have.
>>
>> Printer Server: Win2k8 R2, fully patched VM running on vSphere 5 (recently 
>> gone
>> from 5.0 to 5.1, the problem began on the earlier
>> version.)
>>
>> Problem: Print jobs from our installation of Epicor Avante to various 
>> printers (an
>> HP 2055 and several models of Zebra printer) hosted on the printer server, 
>> will
>> intermittently hang in the print queue. Delay will range anywhere from 1.5 - 
>> 2
>> minutes, and they they'll print. I can see the jobs in queue, just sitting 
>> there (they
>> have a status of 'printing', but do nothing.)
>>
>> I am seeing nothing in the event viewer for the printer server that looks 
>> relevant,
>> and certainly no warnings or errors. Neither memory nor CPU spike
>>
>> The Avante server is running Win2k3 R2.
>>
>> The problem disappears and reappears a couple of times a week.
>>
>> Thoughts?
>>
>> Kurt
>>
>>
>


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