That seems to evade the question.... however this is not the correct venue to continue this.
If you want to discuss further... you know where you can show up. ;) -sc > -----Original Message----- > From: [email protected] > [mailto:[email protected]] On Behalf Of Kurt Buff > Sent: Monday, April 21, 2014 10:30 AM > To: [email protected] > Subject: Re: [NTSysADM] OT: Corporate Support of Open-Source projects > > Pretty much any market will support some number of merely (or nearly) > competent vendors. > > For some, the ultimate incentive is to be the best, because merely selling > product isn't enough, as that is too easy. Success isn't mere survival from > those so driven. > > Kurt > > On Mon, Apr 21, 2014 at 7:12 AM, Steven M. Caesare > <[email protected]> wrote: > > What is the ultimate incentive to provide the service? > > > > For the sake of the service itself? No. To sell product? Yes. > > > > -sc > > > >> -----Original Message----- > >> From: [email protected] > >> [mailto:[email protected]] On Behalf Of Kurt Buff > >> Sent: Monday, April 21, 2014 10:07 AM > >> To: [email protected] > >> Subject: Re: [NTSysADM] OT: Corporate Support of Open-Source projects > >> > >> On Mon, Apr 21, 2014 at 5:56 AM, Steven M. Caesare > >> <[email protected]> wrote: > >> >> Re: Companies' incentives: That's not universally true. I refer > >> >> you to companies that have as at least some of their core > >> >> operating principles the ideas of customer service - > >> > > >> > That's an ends to a means. That customer service exists to promote > >> > goodwill with regard to the customer buying products the sell, > >> > > >> > The litmus test for these: > >> > > >> > Cold the company conceivably exist by eliminating the "extra mile" > >> customer service? Yes. Could they existin by eliminating product sales? > No. > >> > >> Hrm. I don't think that's the right yardstick. I believe the question > >> should > be: > >> Would these companies be category leaders if they didn't have such > >> good customer service? And I believe the answer is no. > >> > >> Kurt > >> > > >
