Take a look at http://www.revelationhelpdesk.com. This was the most complete free system I could find.
I have their free Cloud edition configured and it includes a knowledgebase. Though we haven't fully implemented it yet. the system is pretty easy for users and techs. Roger Wright ___ "Camping is nature's way of promoting the motel business." - Dave Barry On Mon, Oct 3, 2011 at 1:00 PM, justino garcia <[email protected]>wrote: > Anyone using http://www.webhelpdesk.com/index.html, currently? > How is your experience been from tech side, if you have used it? > Does It offer good Knowledge Base? > > Anyone Recommend any other Ticket System, that include a knowledge base, > supports blackberries (for Help Desk Tech, to open and close tickets), ? > Also if they support importing or moving over our current track it database > to X system. > > Anything beside track it, as it our current system and I am looking to move > away from it. > > Recommendations > Thanks > > -- > Justin > IT-TECH > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
