How is syaid Support? On Mon, Oct 3, 2011 at 2:40 PM, David Lum <[email protected]> wrote:
> +1 been using Sysaid at %NotDayJob% since v4. Picked it up initially for > the inventory pieces and started using HelpDesk later.**** > > ** ** > > *From:* Cameron Cooper [mailto:[email protected]] > *Sent:* Monday, October 03, 2011 10:49 AM > > *To:* NT System Admin Issues > *Subject:* RE: Ticket System: Recommendations, Blackberry App Ticket > Support**** > > ** ** > > +1 We did the trial of SysAid Pro and liked the overall functionality and > ease of use (for end users) that we purchased it. Don’t know about the > importing or moving from your current system to SysAid.**** > > ** ** > > Coop**** > > ** ** > > *From:* Kennedy, Jim [mailto:[email protected]] > *Sent:* Monday, October 03, 2011 12:02 PM > *To:* NT System Admin Issues > *Subject:* RE: Ticket System: Recommendations, Blackberry App Ticket > Support**** > > ** ** > > Very happy with SysAid here. They have apps for BB, Droids and Iphones. > However, we have no experience using those apps we still just use the web > based part of it.**** > > ** ** > > *From:* justino garcia [mailto:[email protected]] > *Sent:* Monday, October 03, 2011 1:01 PM > *To:* NT System Admin Issues > *Subject:* Ticket System: Recommendations, Blackberry App Ticket Support** > ** > > ** ** > > Anyone using http://www.webhelpdesk.com/index.html, currently? **** > > How is your experience been from tech side, if you have used it? > Does It offer good Knowledge Base?**** > > **** > > Anyone Recommend any other Ticket System, that include a knowledge base, > supports blackberries (for Help Desk Tech, to open and close tickets), ? > Also if they support importing or moving over our current track it database > to X system.**** > > **** > > Anything beside track it, as it our current system and I am looking to move > away from it.**** > > **** > > Recommendations**** > > Thanks**** > > > -- > Justin > IT-TECH**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin**** > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > -- Justin IT-TECH ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
