Only cloud based. It allows you to attach images to tickets, even from the iPhone (it may on Blackberry but I'm not sure.)
On Mon, Oct 3, 2011 at 4:13 PM, justino garcia <[email protected]>wrote: > Is ZENDESK only CLOUD Based, or can it be used in my own environment? > > > On Mon, Oct 3, 2011 at 3:25 PM, Cynicalgeek <[email protected]> wrote: > >> http://www.zendesk.com/product/blackberry >> >> >> On Mon, Oct 3, 2011 at 1:00 PM, justino garcia >> <[email protected]>wrote: >> >>> Anyone using http://www.webhelpdesk.com/index.html, currently? >>> How is your experience been from tech side, if you have used it? >>> Does It offer good Knowledge Base? >>> >>> Anyone Recommend any other Ticket System, that include a knowledge base, >>> supports blackberries (for Help Desk Tech, to open and close tickets), ? >>> Also if they support importing or moving over our current track it database >>> to X system. >>> >>> Anything beside track it, as it our current system and I am looking to >>> move away from it. >>> >>> Recommendations >>> Thanks >>> >>> -- >>> Justin >>> IT-TECH >>> >>> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >>> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >>> >>> --- >>> To manage subscriptions click here: >>> http://lyris.sunbelt-software.com/read/my_forums/ >>> or send an email to [email protected] >>> with the body: unsubscribe ntsysadmin >>> >> >> >> >> -- >> -cynicalgeek- >> cynicalgeek<at>gmail.com >> -- >> >> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ >> ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ >> >> --- >> To manage subscriptions click here: >> http://lyris.sunbelt-software.com/read/my_forums/ >> or send an email to [email protected] >> with the body: unsubscribe ntsysadmin >> > > > > -- > Justin > IT-TECH > > ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ > ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ > > --- > To manage subscriptions click here: > http://lyris.sunbelt-software.com/read/my_forums/ > or send an email to [email protected] > with the body: unsubscribe ntsysadmin > -- -cynicalgeek- cynicalgeek<at>gmail.com -- ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ <http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/> ~ --- To manage subscriptions click here: http://lyris.sunbelt-software.com/read/my_forums/ or send an email to [email protected] with the body: unsubscribe ntsysadmin
