That's is how I sold my client on an SBS swing to new hardware, along the lines 
of:
"if your average employee compensation is xx/hr  and they are waiting nn 
mins/day for the machine to boot and nn/mins/day while the server is processing 
something the cost is $$/employee/day. If new hardware/software cuts the total 
employee "wait" time by nn mins/day then multiplying that by xx/hr you gain 
$$/day of production.

My client wanted to upgrade 10 of their 17 PC's (their PC's are 24yrs old) to 
speed things up -but it was their SBS server that was getting flattened (SATA 
drives running Exchange and SQL!), I said if they spent that money on a new 
server instead (old was is a PE840) the'd see ROI in under six months.

Yesterday was their first day on the their new server and one maintenance job 
they would run at the end of the day went from 20 minutes to just under 5. That 
alone is 1hr 15mins/week gained  for that one employee. ~$100/mo saved right 
there.

If employee's are idle waiting for the system to do something, that's generally 
time they are not adding value.

Dave

From: Jonathan Link [mailto:[email protected]]
Sent: Tuesday, March 13, 2012 6:39 AM
To: NT System Admin Issues
Subject: Re: PC lifecycle?

You have to work the numbers.  How much downtime/lost productivity.  It's 
dependent on the situation.  As I said, our computers are in the hands of 
revenue producers.  When they're down, they aren't billing their time.  They 
either have to make it up (morale issue) or it is lost productivity (money 
issue).  At current billing rates, it doesn't take long for an hour or two of 
downtime to justify some additional upfront expense.  If these are office 
drones, it's a bit harder to justify it from a cost-benefit perspective.

YMMV.


On Tue, Mar 13, 2012 at 8:53 AM, Harry Singh 
<[email protected]<mailto:[email protected]>> wrote:
To those who interface directly with your CFO/CEO or are the decision maker, 
what reasoning/justification did you provide in order to shorten the length of 
the refresh? I'm at a place that looks to refresh close to 5-6 years, and 
that's even  a fight sometimes. I know there is a wide range of IT Pros here so 
curious to see if any actually had to "fight" for a 3-4 year refresh or you've 
been lucky enough to work for a company which pursues an aggressive refresh 
policy.

Also, those that buy a refurb with 3 yr maintenance -- what's your target 
margin of savings compared against buying a new machine? In other words, if a 
new machine would cost $800 what's your target price for a refurb?


On Monday, March 12, 2012, Brian Desmond 
<[email protected]<mailto:[email protected]>> wrote:
> My customers vary from 3-5, err'ing to the left. Whatever the choice, they 
> generally have maintenance on the hardware.
>
>
>
> Thanks,
>
> Brian Desmond
>
> [email protected]<mailto:[email protected]>
>
>
>
> w - 312.625.1438<tel:312.625.1438> | c   - 312.731.3132<tel:312.731.3132>
>
>
>
> From: David Mazzaccaro 
> [mailto:[email protected]<mailto:[email protected]>]
> Sent: Friday, March 09, 2012 12:13 PM
> To: NT System Admin Issues
> Subject: PC lifecycle?
>
>
>
> How long do you folks keep PCs and laptops in your organizations?
>
> 4? 5? 6 years?
>
> My oldest are a few from 2006.
>
> I am thinking I should start replacing after they hit 5 years (4 years if 
> heavy user/issues).
>
> I know it will depend on the business environment...I'm just trying to get 
> some idea as to what others do.
>
> Thx
>
> .
>
> ~ Finally, powerful endpoint security that ISN'T a resource hog! ~
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