On Feb 19, 2008 10:34 AM, Vincent Medina <[EMAIL PROTECTED]> wrote:
> Wow... dell = problems.

  computers = problems

  (I can hear Shook already...)

> We use to use Dell as early as 1 year ago, their support is horrible.

  I find Dell support to be excellent.  Quick to answer, speak English
very well, eager and able to help.  Of course, we're buying the
business line (OptiPlex, Latitude) and with support contracts.  If
you're buying the $400 home machines, that may be a different story.
With Dell, you always get what you pay for.  If you want to go the
cheap route, they are happy to sell you something cheap.

> I have never waited more than 3 days for a depot repair from IBM ...

  I've never done a depot repair with Dell.  They always have parts,
or parts and a technician, on-site the next business day.

  My anecdote can beat-up your anecdote!  ;-)

-- Ben

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